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Crystal Serenity Review

5.0 / 5.0
Editor Rating
292 reviews
43 Awards

A refined traveler's expectations not met

Review for Crystal Serenity to the Southern Caribbean
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Refined traveler
10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2017

When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations.

On the positive The spa services were exceptional I had the best haircut of my life which cost $40 and two great 90 minute massages which cost $300. So when you were spending extra money, service was impeccable.

On our arrival the driver was brusk, not a good first impression. After we were allowed to get off the bus the porters did not give us instructions we did not know where to walk, very confusing.

Cabin Review

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