• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Crystal Serenity Review

5.0 / 5.0
Editor Rating
286 reviews
43 Awards

A refined traveler's expectations not met

Review for Crystal Serenity to the Southern Caribbean
User Avatar
Refined traveler
10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2017

When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations.

On the positive The spa services were exceptional I had the best haircut of my life which cost $40 and two great 90 minute massages which cost $300. So when you were spending extra money, service was impeccable.

On our arrival the driver was brusk, not a good first impression. After we were allowed to get off the bus the porters did not give us instructions we did not know where to walk, very confusing.

Cabin Review

630 Helpful Votes

Find a Crystal Serenity Cruise from $1,999

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.