When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations.
On the positive The spa services were exceptional I had the best haircut of my life which cost $40 and two great 90 minute massages which cost $300. So when you were spending extra money, service was impeccable.
On our arrival the driver was brusk, not a good first impression. After we were allowed to get off the bus the porters did not give us instructions we did not know where to walk, very confusing.