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Norwegian Star Review

4.0 / 5.0
Editor Rating
2466 reviews
3 Awards

Fun onboard not fun off it

Review for Norwegian Star to Asia
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teamflames
6-10 Cruises • Age 40s

Rating by category

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Additional details

Sail Date: Dec 2016
Cabin: Mid-Ship Oceanview Picture Window

After several cruises on Celebrity we decided to try NCL for my wifes birthday. We had just sailed a very similar itinerary on X Millenium for Xmas and NYE.

Our concerns started several weeks before the cruise when we read about the azipod/propulsion issues. The cruises before ours were also affected and those passengers received compensation of 150% and then 100% (in various formats) while ours only received 20% with NO option to cancel. The 2 Thailand stops were removed and an extra Vietnam stop was added.The most concerning issue was the way NCL handled this, they refused to provide any information about the ship problems, no option to cancel, refused to give updated information and even worse were usually hostile and downright rude on both the telephone and on email.

In the week leading up to the cruise we received 3 different itinerary changes from our TA and all of these differed to what other passengers were reporting on our Rollcall.

Cabin Review

Mid-Ship Oceanview Picture Window

Cabin OB

Loved the bathroom design and functionality. Hated the shampoo and soap. Bed was huge and comfortable. Window was large. Sound proofing was average. Main cabin space was limited due to extra bed on the wall. TV system was ok.

10 Helpful Votes

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