Costa Deliziosa Cruise Review by dshiba
- Sail Date: January 2017
- Destination: Caribbean
- Cabin Type: Balcony Classic
Food both in dining room and buffet was below average in terms of quality and choice. Very disappointed with food. Most good selections you were charged i.e. steak, lobster, etc. Specialty restaurants also above $25/pp...theirs $35/pp. Also charged for ice cream and pizza.
Service was poor in terms of customers service and friendliness in buffet area. They did not say hello or look you in the face...just did their job. When a person complained to lip stick on a cup, told, "Just get another cup". Very surprised on the attitude of people servicing us. Formal dining staff good, Sheryl in particular. To recognize a person working on Costa, their is no mechanism. Maybe that's why they only do "their job" and are not so people friendly. When we asked for conditioner for hair, told you are not in suites, only balcony so not available for you! Poor customer service again.
Will not take a Costa ship again.....person who booked for us said like an "European Cruise".....must have hinted at poor service, etc. Other Americans and English speaking passengers were also not pleased with the ship, food, and service. Normally love cruises, but will remember great room and ports with poor food and service....
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