We are seasoned cruisers and after an extraordinary Silverseas Cruise to the Galapagos in March we wanted to try their more mainstream cruise style.
The check in was seamless, there were more than enough staff to process everyone without delay. A great opening memory.
Since we had bulters on other cruises (Oceania) we were prepared on how to use their services and Albert lived up to our expectations. He was available within minutes of our request for service. He exceeded delivery for room service, made and cancelled reservations without hesitation and kept the refrigerator and ice bucket filled. It felt like he was our own private butler even though we knew that he served more than our suite.
The Restaurant (yes, that's the name of the main dining room is called the restaurant) delivered impeccable service. The menu selection was robust and regardless of breakfast, lunch or dinner the service levels remained high.
There were 2 formal nights during our trip and those of us who did not want to dress up had little choices as to where we could go and eat/drink. This was probably one of the negatives of Silversea. In addition to 2 formal nights, all but 2 evenings informal meaning that jackets were required for men and dresses/pantsuits for women. The average temperature in Asia was 90 degrees so dressing up seemed overkill and antiquated. This was a disappointment of the trip.
This venue was used during the day for lunch and breakfast with outside seating available BUT in the evening they shut off the outside deck, pulled the blinds and transformed the restaurant into an Italian Restaurant. I would have preferred to have the option to eat on the outside deck. Oceania Cruises does have that option which is a plus for Oceania.
Many of the shore excursions were part of the price of the cruise. However, there were two paid evening excursions that included local entertainment and dinner. THEY WERE SPECTACULAR!
A major disappointment was the lack of anything with a Silversea logo on it. No shirt, no baseball cap, no water bottles, nothing. When asked, we were told that others have also requested it but "Corporate didn't believe in it." To bad, a great marketing opportunity that they chose not to use.
WOULD WE GO AGAIN?
Possibly...I liked the small ship, the service but formal nights and no baseball cap has us looking at other options too.