Overall a very nice ship in appearance and space to passengers ratio was good. Will not be too judgemental but really expected more for the price and hype of advertising. Embassy suites is nice to stay at night before embarkation---Tip: arrive early for embarkation and miss the gaggle (as early as noon although cabin may not be ready until 2:00pm)...Majority of guests where from Europe (Great Britain) and the average age was probably 70 and very demanding/at times rude-snobby behavior...felt like we were on a floating old folks home (we are a young 60)...advertisements/photos show younger professional folks...
Public areas were mostly accommodating: Observation Lounge great place to relax with a good book and enjoy the views entering/departing ports. Dining choices very limited: Main dining room OK: on scale with a nice Carrabba's. Breakfast buffets much like an Embassy Suite experience/get there early to enjoy outside seating and comfortable process. Seating process slow and average dinner lasted 2-2.5 hours (far to long between courses). Must say that the Wine was above average and free flowing. Reservations to the three other restaurants impossible to get as they were monopolized by the folks that booked early...no limit to Number of nights they could book (not at all fair for the rest of us regular travelers).
Limited shore excursions (Caribbean is limited period) and again limited seats taken by those who could plan 180 days out. Butler service so hyped is really nothing more than a maid with a big smile...not able to do much in the way of arrangements or service. Mini bar a joke unless you force the issue. Cruise director on another planet.
Nice and clean...veranda was nice and private and high enough to avoid obstructions in port
walked old San Juan...no need for excussion
none taken...stay at Embassy suites before/after cruise...$9.00 shuttle to port....very nice hotel for the price