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Westerdam Review

4.5 / 5.0
Editor Rating
1062 reviews
52 Awards

Worst ship I have ever sailed!!!!

Review for Westerdam to Hawaii
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Sylv the sailor
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
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Fitness & Recreation

Additional details

Sail Date: Oct 2016
Cabin: Deluxe Ocean-View Verandah Stateroom

I chose this cruise because we live in Vancouver and it would be a no hassle (airports) way to enjoy a leisurely much needed holiday. The first day should have been the omen that would tell us how the rest of the trip would work out. We took 3 hours to check in.. everyone had been instructed to leave because they had to sanitize due to abnormal amount of Nor walk virus.. Many many people got sick...

The entertainment was one step above a school production, social staff clearly did not enjoy their jobs. The library was moved to the top level of the ship where they had exciting activities such as "Napkin Folding". Really? Food was mediocre ..Do not book a set table.. the dining room was very sparsely attended .. we had a table for 8 and NO ONE showed up most nights ... the staff offered no other options in terms of moving us to another table even after we asked.

The sea was rough 10 meter waves etc. Not really the fault of the cruise line but some effort could have been made to reroute into calmer waters ( we sailed the Atlantic and the cruise company we sailed with avoided a huge storm by sailing out of it's path) The stabilizers even malfunctioned coming into Victoria. Bar and Wait Staff seemed harassed and worked very hard but didn't put any extra effort in ..an example of this was ..I ordered a drink and they had run out of the mix they needed but were to busy apparently to send someone to another bar for what was needed .. I honestly do not know how this cruise company functions... We will NEVER cruise with Holland America again.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin was shabby - Bathroom stunk of mold - variety on television - 2 news channels (both American - same stuff day in and day out) movies were "a hundred years old" - Nothing up to date

Port Reviews

Vancouver

I love my City ..can't say more

Hilo

The port chosen was ridiculous - Sunday in a dump.. the other side of the Island would have been so much better a choice - and the Iron man race was taking place there at that time. Clearly the cruise line did not (A) do their homework and (B) want to spend the money to anchor there.

Maui

I like this area and have been there many times.

Kauai

We just walked over to the beach here ... again poor place to anchor

Victoria

We are very familiar with Victoria... it was a nice place to have a little walk around October is not tourist season for them .. so there were not a lot of crafts people on the harbour front etc

Honolulu

Honolulu - the port is a long way from Waikiki - the bus service is poor .. and a fairly long walk to get to. Not a lot of assistance at the port and the girl who was doing the shore excursions was not very well traveled and admitted that she had not actually been there.We have been here many times and wanted to get farther up to Diamond Head - much nicer and less like a concrete jungle. We return to the ship early because we were both sick from the Norwalk we enjoyed ..thanks to the ship!

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