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L'Austral Review

4.5 / 5.0
Editor Rating
108 reviews
8 Awards

Excellent itinerary, horrible dining

Review for L'Austral to the Arctic
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John5280
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Jul 2016
Cabin:

Chosen specifically for the Iceland, Greenland and Northwest Artic passage to Alaska. Excellent itinerary with great shore excursions and expedition excursions. Many great features such as the ship design, 24/7 access to bridge, zodiacs, etc. Had a suite which was great, but a regular cabin was not of sufficient size.

The dining, menu, food preparation was very bad, not at all up to standard, let alone luxury! Dining room service was poor. Room service was excellent and the selected acceptable food items were good. Cabin service was outstanding. Went for the specific itinerary and expeditionary cruise which was excellent, HOWEVER would never ever take or recommend Ponant to anyone unless the specific itinerary was unique and special. There are now other much better expeditionary modern cruise ships which are ice rated.

The expedition team was mixed, some very good and some very very poor. Very few English speaking passengers, at a significant disadvantage unless French! Captain, ship officers and receptionists were excellent. Organization of the charter flight from Nome was horrible. Some information from home sales group was significantly wrong. Lectures were badly organized with bad time management.

Cabin Review

Cabin Suite

Size at 400 ft2 and design of suite cabin is excellent. The regular cabins at 200 ft2 are too small for any lengthy cruise. Very quiet cabins. Excellent bathrooms and showers. Excellent beds and blackout drapes.

3 Helpful Votes
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