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Celestyal Crystal Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
214 Reviews

A Cuban Adventure

Celestyal Crystal Cruise Review by mindabu

4 people found this helpful
Trip Details
  • Sail Date: Jan 2017
  • Destination: Cuba
  • Cabin Type: undefined

We chose this cruise because it offered us Americans the chance to see Cuba. We departed from Montego Bay, Jamaica and because we had been to Jamaica before and didn't care for it we didn't do any exploring.

The check-in process to get on the ship was very efficient and easy and our stateroom was ready for us as soon as we got on board. In fact when we reached our stateroom our luggage was already there. Our cabin service was top notch.

The food was just okay, nothing special but again our service was top notch.

Due to weather the port of Havana was closed but the ship bent over backwards to bus us into Havana. They also included lunches on the tours. We were supposed to have a beach day at Punta Frances but that was also cancelled which didn't bother us because it didn't look like there was anything to do there. Instead they added Trinidad as a stop which was much better and more interesting.

Saw one show and entertainment was fabulous.

Disembarkation went smoothly. At the disembarkation meeting we were told we had to leave the ship at 9 am, go through Jamaican immigration, claim our bags, then we could return to the ship, have lunch and lounge until we had to leave for the airport. (Our flight wasn't until 5 pm) We went to the immigration desk, they stamped our documents and then the authories said since our documents were stamped we could not return to the ship. We then went to the airport at 9:30 am but our airline counter didn't open until 2 pm and we had bags to check so we had to sit in the front of the airport on hard metal chairs for 4 hours. Once we got through security the airport was very comfortable with lots of shopping and restaurants.

mindabu's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin Junior Suite 6206

Cabin was your typical cabin but decorated very nicely and very clean. Hair dryer sucks.

Port & Shore Excursion Reviews

Montego Bay

We have been to Jamaica and don't care for it. We only went to Margaritaville and had a drink.

City Tour

Way too much talk about the revolution. Not a lot spent on the history before that. The presentation on dancing was interesting but too long. Also our visit to the Moncado Barracks was all about the revolution and our guide Felix spent time reading almost every Spanish caption chronicling in detail the torture and death that Castro's army experienced during the revolution.

View All 40 City Tour Reviews
City Tour

Very brief. Just drove through the city quickly and looked at monuments and buildings.

View All 251 City Tour Reviews
Historical City Center

Our guide Giselle did a good job. She had to manage 40 people and a few had physical challenges which really slowed down the group so we spent a lot of time waiting for people to catch up. She also could have benefited from a microphone because she was difficult to hear. Since we had a 4 hour bus ride from Cienfuegos to Havana (due to the port of Havana being closed by weather) it was a long, long day. Didn't have any time to shop except for cigars and rum at the government store. Lunch was provided at a private restaurant and it was good. Again the tour was very heavy on how wonderful the revolution was for Cuba.

View All 76 Historical City Center Reviews

Did Cienfuegos on our own. Hired Elvis and Milar who owned a dilapidated horse drawn taxi to give us a city tour. Very old run down provincial city. The Club Cienfuegos which used to be the casino was very lovely to sit and have a drink. There is some shopping near the Plaza Marti.

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