Chose the cruise due to a special offer. Food was boring and bland and we were unlucky enough to be put in the late sitting dinner. One night didn't get to eat until 9pm and as it was a set menu meal didn't finish until almost 11. There should have been a rotation system! Buffets were boring and bland and breakfast was basically the same every day. Fresh fruit was in short supply and limited variety.
Zodiac drivers seemed to be uninterested in finding the best wildlife and catering to all on board by turning the boat to allow everyone access to good photos. Guides did not seem to be knowledgeable about the area and wildlife. For most of our trips no one even spoke! Misinformation given regularly ended up walking 14kms after being told it was 7k round trip...it was in fact 7k each way big difference when you're plodding along with heavy rubber boots etc.
There were no on board activities except for a few presentations by the expedition team but the language barrier made this excruciating to sit through. A couple of films on appropriate subjects would have been welcome. Hygiene wasn't adhered to with many people entering the dining area without hand sanitizer so subsequently half the ship ended up with cough, colds etc which made sitting the auditorium even more unattractive. No movies in the cabin unless you paid extra, no internet without paying extra. Have decided I'm not cut out for cruises as I thought the inactivity between landings would bore me to death. The only thing that saved this trip from being an absolute disaster was the perfect weather and conditions and that certainly wasn't down to Hurtigruten.
Chartered flight from Santiago to Punta Arenas before boarding the ship Midnatsol. Short bus tour of the town provided by Hurtigruten