Freedom of the Seas Review

4.0 / 5.0
2,408 reviews

Amazing Ship Saddled with an Apathetic Crew

Review for the Eastern Caribbean Cruise on Freedom of the Seas
User Avatar
jedi-jurist
10+ Cruises • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Dec 2016
Cabin: Family Oceanview Stateroom
Traveled with children
Approaching St. Kitts, from deck 12 above the pools.
In port in St. Kitts - we backed into each of the last two ports.
Main promenade.  In typical RC fashion, they roped off one side only.
Character breakfast.  The holiday specific items were not available.
The flow rider, after a 1 hour wait.
Our dining room waiters and staff.

This was an 8 day cruise leaving from Ft. Lauderdale and stopping at Nassau, Puerto Rico, Antigua and St. Kitts. We've been on many different lines - Princess, Carnival, Norwegian, Disney, but this was our first RC cruise. The boat was very nice and well maintained, the shops and main promenade were top notch, and the entertainment crew was great, but it was clear that most of RC’s crew didn't want to be there and hated their jobs. Their attitude and lack of effort and enthusiasm put a damper on an otherwise great vacation.

First some good - the pools, workout facilities, restaurants, cigar room, lounges and bars were all beautiful and well done. The food in the dining room was great, but the buffet was average at best. There's a Starbucks, Ben & Jerry's, a cupcake store and Johnny Rockets all on board, but all cost extra.

At dinner, our assistant to our waiter was about the worst I could imagine. She was horribly slow to bring drinks, refill drinks, clear plates, bring sauces/dressings to go over meals, etc. The first night we got our coffee well after dessert came. I could tell the head waiter and our waiter were very frustrated with her, and she later claimed this was her first cruise. We had a table of 12 and RC only assigned two people to work it AND another table of 12 behind us (and who knows how many other tables as well). It was too much for two good people, much less one good and one bad. Clearly, the dining room was understaffed. The food was generally very good, so that was a plus.

Cabin Review

Family Oceanview Stateroom

Cabin FO

These cabins are tiny, with two bunks that lower from the ceiling. A normal cruise company would return them to the ceiling when cleaning the room and then lower them again at turn down so you could move about the cramped cabin easier, but not RC. They left them down the whole cruise and just tossed the ladders on the upper bunks during the day. The bathroom is very small, and the shower had insanely high water pressure - so high the sprayer would fly out of its holder like a firehose without a fireman. The so-called shampoo/conditioner combo is just cheap shampoo, so bring your own conditioner. They only give you bar soap instead of the liquid soap you get on other lines. The toilet broke twice as well, so that was fun.

Port Reviews

Fort Lauderdale (Port Everglades)

They're rebuilding the terminal, so now it looks pretty spartan.

San Juan

We've done San Juan before, and there's great history (two great fortresses) and great shopping walking distance from the boat. We found a few great cigar stores/lounges as well.

Antigua

Antigua has some of the most beautiful white sand beaches in the Caribbean - 365 of them! We took a cab from the port for $3 per person to Fort James Beach, rented some chairs and an umbrella for $20 and had a great time. Pina Coladas were only $6 at their bar/restaurant, and you could do horseback riding as well from there.

St. Kitts (Port Zante)

We loved St. Kitts, it's a very beautiful island. We took a cab from the port for $4/pp to South Friar's Beach, which has great amenities, snorkeling either in the sea or in an adjacent cove (with no waves). In the cove we found a barracuda, all kinds of fish, sunken ship masts and even a $5 bill! Over in the sea, I saw a huge red starfish, eels, more fish and plenty of urchin. Took a picture with a monkey for $10 on the beach, had $3 local beers and rented two chairs and an umbrella for $30. Driver came back on time to get us back to the ship. Excellent beach, love the island.

3 Helpful Votes
previous reviewnext review

Find a Freedom of the Seas Cruise from $259

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.