Pacific Jewel Review
Rating by category
Additional details
Embarkation:
Embarkation was painless. We arrived at Port Melbourne Cruise Terminal on Friday 16th December 2016 before midday, and joined the queue to get onboard. We were in the first group to be processed by immigration, so got onboard without too many queues. Our luggage however, was another story. As we had been upgraded twice after leaving home, all we had to attach to our suitcase was a folded paper label. Previously we have always laminated our cruise labels so they stay attached. But this time the inevitable happened, and it took a full day for the luggage to find us. Thought we were going to have to spend the whole 13 days in the same clothes!!!
Review of the Pacific Jewel:
Cabin Review
Our stateroom was 9190, nicely appointed mid ship, with an ocean view. Unfortunately the window was dirty for the whole cruise, and it was difficult to see out off, but at least it let us distinguish night from day. Our stateroom stewards were Lasono & Virgilio, who were responsible for looking after us for the 13 nights. It was great to return to our room of an evening and occasionally find a new animal on the end of our bed. However, what we did miss was the evening chocolates on our pillows. Only about 5 times in the 13 nights did we see any chocolates left out in the stateroom.
The bed mattresses were comfortable, especially when converted to a king size. However, the linen left a lot to be desired. On embarkation the sheets were “pilled” and uncomfortable, and even though the cabin stewards changed them when I reported the pilling, the new ones weren’t that much better. The towels and face washers were threadbare, and grey. The beach towels are well overdue for being replaced. The pillows in the room were flat and uncomfortable. Luckily we brought our own along with us, otherwise we would not have survived.
A cake of soap for personal use was provided on embarkation, and was made to last for 13 nights (only a scrap left at the end). There was shampoo / conditioner in the shower, refilled once during the cruise..