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Ovation of the Seas is a beautiful ship with quite a few teething problems. Had a fabulous cruise on Oasis of the Seas out of Fort Lauderdale in 2015. Oasis is 80,000 tonne larger than the Ovation and the organisation on such a large ship was faultless. Was looking for the same experience on this ship but not to be. Got the feeling immediately that a cost cutting exercise had been carried out at the passengers expense to save money for the cruise line. Meant lots of the nice little touches were missing from the Ovation. Cabin TV had same few TV programmes repeated endlessly the entire cruise. No movie channel, you had to pay for movies. Shampoo only in the shower and no clothesline forcing you to pay for any laundry. Stand in an endless queue for ages for a 3 minute ride on the bumper cars. Guest Services were sadly lacking in a lot of the basic knowledge. Went back 3 times to ask the same question. Struck 3 different staff members and received 3 different answers. Very noticeable that unless you were into beauty or fitness programmes there was very little daytime entertainment. So many of the seasoned cruisers were making the same comments. "A huge disappointment and would not sail on this ship again." Provisions did not seem to be reaching the Windjammer in a timely manner. How can you run out of cheese early into the cruise. At one stage only peanut butter or honey for your toast. Took about 2 days for the jam to reappear. Minor things but put lots of them together and it begins to look like bad management on the catering side. Felt sorry for the staff who had to listen to the complaints when it was not their fault. The poor workers cooking breakfast omelettes had to cop a lot of flack about the lack of cheese. Christmas dinner was a disaster. I expected a great meal only to receive the worst meal of the entire cruise. One of the lifts closest to our cabin was jammed for more than half of the cruise. Same thing on the other side of the ship. Royal Caribbean has always been my favourite cruise line but I am having second thoughts.

ROYAL CARIBBEAN DROPS THE BALL WITH THIS SHIP

Ovation of the Seas Cruise Review by raewyn25

3 people found this helpful
Trip Details
Ovation of the Seas is a beautiful ship with quite a few teething problems. Had a fabulous cruise on Oasis of the Seas out of Fort Lauderdale in 2015. Oasis is 80,000 tonne larger than the Ovation and the organisation on such a large ship was faultless. Was looking for the same experience on this ship but not to be. Got the feeling immediately that a cost cutting exercise had been carried out at the passengers expense to save money for the cruise line. Meant lots of the nice little touches were missing from the Ovation.

Cabin TV had same few TV programmes repeated endlessly the entire cruise. No movie channel, you had to pay for movies. Shampoo only in the shower and no clothesline forcing you to pay for any laundry. Stand in an endless queue for ages for a 3 minute ride on the bumper cars. Guest Services were sadly lacking in a lot of the basic knowledge. Went back 3 times to ask the same question. Struck 3 different staff members and received 3 different answers.

Very noticeable that unless you were into beauty or fitness programmes there was very little daytime entertainment. So many of the seasoned cruisers were making the same comments. "A huge disappointment and would not sail on this ship again." Provisions did not seem to be reaching the Windjammer in a timely manner. How can you run out of cheese early into the cruise. At one stage only peanut butter or honey for your toast. Took about 2 days for the jam to reappear. Minor things but put lots of them together and it begins to look like bad management on the catering side.

Felt sorry for the staff who had to listen to the complaints when it was not their fault. The poor workers cooking breakfast omelettes had to cop a lot of flack about the lack of cheese. Christmas dinner was a disaster. I expected a great meal only to receive the worst meal of the entire cruise. One of the lifts closest to our cabin was jammed for more than half of the cruise. Same thing on the other side of the ship. Royal Caribbean has always been my favourite cruise line but I am having second thoughts.
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Cabin Review

Cabin 11290
Good size cabin with good size balcony. Great steward. Comfortable bed. First ship I have ever been that did not have a clothesline in the shower. Would have been lost without the balcony to dry underwear. Couldn't believe that I had to ask the steward for shower gel and body lotion.
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