Been on 3 previous cruises because my girlfriend and I like the amount of travel to cost.
Over crowded boat, so get ready for lines everywhere.
Staff is not trained in service or etiquette except for a few (Alchemy Bar).
Food is mediocre at best.
Comedy shows were good.
Stage shows were not.
Cruise director Excellent.
Out of 18 people, 9 are still sick out of our group.
Rooms were average.
Havana area is worth the money just to get away from crowds although, they need to police it better.
A gentlemen fell on deck. It took 20 minutes for boat to respond and without a plan.
Not to mention 85% of the ships crew has no manners ( I know I previously referenced)
Overall, it seems in my humble opinion, carnival tried to push a boat out with as much revenue as they can generate (by the number of people) without focusing on training and procedures to run the ship correctly.
Maybe a trip on Celebrity can give them a few pointers.
Below average boarding.
Cab line is a disaster
Excellent and organized port.