Norwegian Breakaway Review
4.5 / 5.0
Breakaway – Story of Electrical and Service Issues (Lengthy Review)
Review for the Caribbean Cruise on Norwegian Breakaway
CruisinMaterial
10+ Cruises • Age 40s
Rating by category
Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Additional details
Sail Date: Nov 2016
Cabin: Balcony Stateroom
About the Reviewer: I’m a 34 year old male who traveled on this cruise with my mom. Since this review is coming from my perspective mostly then it is prudent you know my cruising history. This was my 25th cruise on Norwegian Cruise Line (charters and regular cruises combined) and my 38th cruise overall. I’ve sailed on other cruise lines including Princess, Royal Caribbean, Celebrity and Carnival. My last cruise ended one week before this one began and was on the Norwegian Sun. This was my third cruise on the Norwegian Breakaway with my two prior being the ship’s pre-inaugural Trans-Atlantic crossing and the other being the NYC to Bermuda run 2.5 years ago. My reviews are written in the way I experienced the cruise and in chronological order. Hope you enjoy the review…
DAY 1 – NEW YORK CITY – EMBARKATION
We arrived to the cruise terminal around Noon to discover a long line waiting for porters to take the luggage. It seemed more disorganized than usual and I wasn’t sure why. Once our luggage was taken we headed inside to security and right through to the Platinum Latitudes line. There wasn’t a line and we were helped immediately by the representative for checking in. We had our keycard and were given a boarding letter. She told us to just get on the ship. Boarding had already commenced so we did. She was quick and friendly and embark was relatively painless.
Cabin Review
Balcony Stateroom
Cabin BD
Balcony Cabin 9144: Appearance-wise this cabin was in great shape. Once you dug a little deeper you found more issues. The easiest one to fix was the closet door which was off the track. Harder issues to fix were the electrical problems. The cabin’s electrical system shorted my electric shaver and sparked when I plugged in my re-chargeable camera battery. Both of these issues were brought to the attention of the Hotel Director who sent an assistant housekeeping supervisor along a day later who then sent an electrician. The shaver outlet in the bathroom was replaced. Beds were in a twin config. The stateroom steward Rosario was more social than attentive. Our cabin was constantly missing items in a normal day or night turn down.
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