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This was my first cruise. I was on vacation with my wife. We booked an oceanview stateroom in deck 2 of the Rhapsody. We did not like the cruise. It’s very small, the decoration is very retro (not in a fashionable way) and looks old, many exposed rust patches and painted over patches are very noticeable, many of the halls smelled really bad (like smelly toilet) most of the time. The cruise seems more tailored to old people than young people. There is just not much to do in the cruise which makes you feel like staying in a prison. The food in the Windjammer Cafe was not that good since the focus is more on quantity of food than quality. The food in the cafe is even worse, including cold cheap pizza (nasty). More than once I had to go run around looking for a coffee pot that had coffee in it....in the morning! The food in the Edelweiss was good the first 2-3 nights. Quality of the food declined after. The service here was good most of the times. I must point out that the only great thing about the cruise was service from one server in particular, Kersley Bottin (hope i got his last name right). For the most part, we sat with different servers every night. However, Kersley always noticed us at breakfast and dinner and served us coffee and tea just at the right moment, without us needing to ask, he just showed up with my coffee/milk/sugar, and my wife's tea! I wish everyone who worked in the cruise treated the customers the same way that Kersley treated us. Unfortunately, this was not the case. We had another waiter that, for example, served us warm white wine in a warm wine glass. I had to jump through hoops to get the front desk to print excursion tickets. Everything is totally overpriced, including $18 per day internet, $58 per day per person all-inclusive cocktails. Ah, and every time you order a drink under this package you get charged an 18% gratuity on the cost of the drink, so even if you paid the $58 per day, you still need to pay the 18% gratuity in every drink ordered.

Small, Old, Rusty, Cheap Food, Overpriced Services. Flying next time...

Rhapsody of the Seas Cruise Review by red-spot

6 people found this helpful
Trip Details
This was my first cruise. I was on vacation with my wife. We booked an oceanview stateroom in deck 2 of the Rhapsody. We did not like the cruise. It’s very small, the decoration is very retro (not in a fashionable way) and looks old, many exposed rust patches and painted over patches are very noticeable, many of the halls smelled really bad (like smelly toilet) most of the time. The cruise seems more tailored to old people than young people. There is just not much to do in the cruise which makes you feel like staying in a prison.

The food in the Windjammer Cafe was not that good since the focus is more on quantity of food than quality. The food in the cafe is even worse, including cold cheap pizza (nasty). More than once I had to go run around looking for a coffee pot that had coffee in it....in the morning! The food in the Edelweiss was good the first 2-3 nights. Quality of the food declined after. The service here was good most of the times. I must point out that the only great thing about the cruise was service from one server in particular, Kersley Bottin (hope i got his last name right). For the most part, we sat with different servers every night. However, Kersley always noticed us at breakfast and dinner and served us coffee and tea just at the right moment, without us needing to ask, he just showed up with my coffee/milk/sugar, and my wife's tea! I wish everyone who worked in the cruise treated the customers the same way that Kersley treated us. Unfortunately, this was not the case. We had another waiter that, for example, served us warm white wine in a warm wine glass.

I had to jump through hoops to get the front desk to print excursion tickets. Everything is totally overpriced, including $18 per day internet, $58 per day per person all-inclusive cocktails. Ah, and every time you order a drink under this package you get charged an 18% gratuity on the cost of the drink, so even if you paid the $58 per day, you still need to pay the 18% gratuity in every drink ordered.
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