Allure of the Seas Review

5.0 / 5.0
3,142 reviews

Royal Caribbean careless with vegan food requests

Review for the Eastern Caribbean Cruise on Allure of the Seas
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Hansa
2-5 Cruises • Age 40s

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Additional details

Sail Date: Dec 2016
Cabin: Boardwalk View Stateroom with Balcony
Traveled with children

Vegan option hardly available nor are they understood. Served dairy milk when dairy-free alternatives requested. F&B manager then offered us a fish dinner to compensate. Careless kitchen staff refused to offer vegan options despite there being a few options at times. Made terribly greasy, oily and salty food on family style plates that did not present well and felt disregarded. Our issue was with the complete disregard for dietary restrictions that were simple to correct.

The cruise itself, destinations, ports of call, quality of ship were top notch. Food however, or lack thereof, despite the promise, did not meet expectation. We looked forward to an extended stay in San Juan which allowed us to go on shore and eat a wonderful meal from a restaurant that provided vegan options. It was our best dining experience coincidentally. Saddened that RCCL could not realize this simple request despite being promised on booking.

Cabin Review

Boardwalk View Stateroom with Balcony

Cabin B2

Room too small for 4 people! No room for luggage. Should have been identified as too small and recommended different class. Shuffling past family is no way to enjoy a stateroom with family. Fine for 2 adults though.

Port Reviews

Labadee

Most gorgeous tiny beach devoid of people. Limited occupancy. Wonderful.

San Juan

Best food we ate on the whole cruise at Cafe Berlin.

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