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The highlight of the cruise was eating at Jamie's Italian Restaurant. Food was fabulous!!! If we had known it was going to be that good, we would have eaten there many times earlier in the week, but our meal was toward the end of the cruise. The food in the main dining room was horrible beyond horrible. We tried to eat the food two different evenings, and both times we left without finishing. Service was bad, food was overcooked and bland. The Cafe Promenade is poorly arranged. They need to go back the way it is on the Oasis and Allure. Again the food is not that great. Same offerings every day--doesn't change. The once-famous highly-desired juicy roast beef sandwiches in the Park Cafe are no longer desirable, that is unless you like dry, overcooked, and stringy roast beef. We tried them two different days and the roast beef was the same each day...unedible. Very sad to see so much food left on people's plates--mainly the roast beef. Many salads also left uneaten too mainly because of the tasteless brand of now-being-used pre-packaged salad dressings. The Diamond Lounge is like an after-thought. It used to be where Wonder Land now is. The area where the old ever-so-small Comedy Club used to be is what they converted. The lounge is now too small with no windows. It feels like a closet. On other ships, we utilized the Diamond Lounge several times during the day to read, play cards, grab a cappuccino...just relax and enjoy the quietness. We never used to miss the cocktail hour and watching the sunsets from all the windows. We went one time to the new-and-improved (?????) Diamond Lounge on the Harmony. It was too claustrophic--what a disappointment to those of us who are "Loyal to Royal". Guess it is time to switch to a new cruise line... The balcony cabins had more than usual storage, so that was a plus.Liked the new layout of the bathroom too. Better balcony furniture too. The service was not what we are accustomed to. This seemed like it should have been a first time inaugural cruise, as many of the staff had no answers to questions, or the wrong answers to questions. The casino slot machines were "tighter" than on other ships, and the smokers were even more rude than normal (if that is possible). Very poor ventilation in the casino. Sorry for all of the negative comments, but we most likely will not cruise on the Harmony any time soon. They have a lot of issues to resolve.

Very, very disappointed in the Harmony.

Harmony of the Seas Cruise Review by shadbrew

20 people found this helpful
Trip Details
The highlight of the cruise was eating at Jamie's Italian Restaurant. Food was fabulous!!! If we had known it was going to be that good, we would have eaten there many times earlier in the week, but our meal was toward the end of the cruise.

The food in the main dining room was horrible beyond horrible. We tried to eat the food two different evenings, and both times we left without finishing. Service was bad, food was overcooked and bland.

The Cafe Promenade is poorly arranged. They need to go back the way it is on the Oasis and Allure. Again the food is not that great. Same offerings every day--doesn't change.

The once-famous highly-desired juicy roast beef sandwiches in the Park Cafe are no longer desirable, that is unless you like dry, overcooked, and stringy roast beef. We tried them two different days and the roast beef was the same each day...unedible. Very sad to see so much food left on people's plates--mainly the roast beef. Many salads also left uneaten too mainly because of the tasteless brand of now-being-used pre-packaged salad dressings.

The Diamond Lounge is like an after-thought. It used to be where Wonder Land now is. The area where the old ever-so-small Comedy Club used to be is what they converted. The lounge is now too small with no windows. It feels like a closet. On other ships, we utilized the Diamond Lounge several times during the day to read, play cards, grab a cappuccino...just relax and enjoy the quietness. We never used to miss the cocktail hour and watching the sunsets from all the windows. We went one time to the new-and-improved (?????) Diamond Lounge on the Harmony. It was too claustrophic--what a disappointment to those of us who are "Loyal to Royal". Guess it is time to switch to a new cruise line...

The balcony cabins had more than usual storage, so that was a plus.Liked the new layout of the bathroom too. Better balcony furniture too.

The service was not what we are accustomed to. This seemed like it should have been a first time inaugural cruise, as many of the staff had no answers to questions, or the wrong answers to questions.

The casino slot machines were "tighter" than on other ships, and the smokers were even more rude than normal (if that is possible). Very poor ventilation in the casino.

Sorry for all of the negative comments, but we most likely will not cruise on the Harmony any time soon. They have a lot of issues to resolve.
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