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Price point was appealing.... Oh how we regretted our decision. This is just a glorified transportation vessel /FERRY. You will stop at each port to let off and take on passengers. It does not feel like a special holiday, just like taking a bus trip... No welcome just sales of package upgrades. No information about shows, dining or trips we waited 5 hours for a map of the boat layout. The reception staff were not happy to be there or assist with queries. All announcements are in at least 4 languages and piped through your cabin at siesta time. Dining options are shockingly bad. You will either eat at 6.30 or 9.00 with people you don't know. Other dining options the Buffett, awful food was the only consistent thing with poor service and too many vulgar people and children. Upgrade and pay extra for the Tex Mex.. feed back on this not worth it, sole less place with poor food. The ship lacked any atmosphere in the public areas in the early evenings the shows were very poor. All in all this is my advice.. Choose the smallest ship with the greatest staff ratio and make sure if you are not wishing to travel with children you check for local school holidays. Try NCL freestyle smallest ships for the best experience!!

Truly dreadful experience! Thank goodness we have had better with NCL

MSC Splendida Cruise Review by n.brackley

11 people found this helpful
Trip Details
  • Sail Date: January 2017
  • Destination: Mediterranean
  • Cabin Type: Balcony Stateroom – Aurea
Price point was appealing.... Oh how we regretted our decision.

This is just a glorified transportation vessel /FERRY. You will stop at each port to let off and take on passengers. It does not feel like a special holiday, just like taking a bus trip... No welcome just sales of package upgrades. No information about shows, dining or trips we waited 5 hours for a map of the boat layout. The reception staff were not happy to be there or assist with queries. All announcements are in at least 4 languages and piped through your cabin at siesta time. Dining options are shockingly bad. You will either eat at 6.30 or 9.00 with people you don't know. Other dining options the Buffett, awful food was the only consistent thing with poor service and too many vulgar people and children. Upgrade and pay extra for the Tex Mex.. feed back on this not worth it, sole less place with poor food.

The ship lacked any atmosphere in the public areas in the early evenings the shows were very poor. All in all this is my advice.. Choose the smallest ship with the greatest staff ratio and make sure if you are not wishing to travel with children you check for local school holidays. Try NCL freestyle smallest ships for the best experience!!
n.brackley’s Full Rating Summary
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Cabin Review

Balcony Stateroom – Aurea
Cabin B3 9253
Clean and large enough but no coffee or tea making facilities, too few towels. Very basic service provided. Water bottle never replaced. we asked for a second towel.
Piero della Francesca Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews