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We chose this cruise because of its convenience; we live in Satellite Beach, only a short ride to Cape Canaveral, the departure port of our week cruise. Although there were some very nice aspects of the ship ( e.g.,the friendly staff, the deluxe spa, the dining options, etc.) the overwhelming drawbacks were 1) the unacceptable smallness of our balcony cabin, and 2) the rediculously long lines to actually get on the ship at the time of embarkation. When the room was booked, the cabin offered to us was described to us as a two or three person one. As we were three adults, when we entered the room, it was barely the size for two, let alone for three persons. Upon inquiry, our cabin steward showed us how the couch's "ottoman" served as the third bed. When it's size and positioning was revealed, it not only blocked the access to the balcony, but also measured at around 5 feet, four inches in length. We are not tall people (I am about 5'6") and I slept the seven nights on it, with my feet hanging over the back of, and with barely enough space to fully rotate my body. Our efforts to find some other solution were met with the fact that there were no other available cabins. Our request for some other form of compensation fell completely on deaf ears. Please be aware of this rather false advertising when you have three members in you party, and they offer you that in reality is quite small by industry standards for two! As to the lines at the NCL Cape Canaveral, it took us nearly two hours to finally get on board the ship from the scheduled time we arrived at the port. Now, we have cruised from this port on the other main ships sailing from there (Disney, Royal Caribbean, and Carnival) many times, and never did it take so long to board. No explanations for the wait were offered, and the staff were appropriately chagrined and apologetic about this "welcoming". From a consumer's perspective, it is not a very good way to start a cruise. If such lines are endemic to NCL, it would be wise to let your clientele know about this in advance so that they can plan accordingly.

When three = two!

Norwegian Epic Cruise Review by pfarber44

6 people found this helpful
Trip Details
  • Sail Date: December 2016
  • Destination: Eastern Caribbean
  • Cabin Type: Aft-Facing Balcony
We chose this cruise because of its convenience; we live in Satellite Beach, only a short ride to Cape Canaveral, the departure port of our week cruise. Although there were some very nice aspects of the ship ( e.g.,the friendly staff, the deluxe spa, the dining options, etc.) the overwhelming drawbacks were 1) the unacceptable smallness of our balcony cabin, and 2) the rediculously long lines to actually get on the ship at the time of embarkation.

When the room was booked, the cabin offered to us was described to us as a two or three person one. As we were three adults, when we entered the room, it was barely the size for two, let alone for three persons. Upon inquiry, our cabin steward showed us how the couch's "ottoman" served as the third bed. When it's size and positioning was revealed, it not only blocked the access to the balcony, but also measured at around 5 feet, four inches in length. We are not tall people (I am about 5'6") and I slept the seven nights on it, with my feet hanging over the back of, and with barely enough space to fully rotate my body. Our efforts to find some other solution were met with the fact that there were no other available cabins. Our request for some other form of compensation fell completely on deaf ears. Please be aware of this rather false advertising when you have three members in you party, and they offer you that in reality is quite small by industry standards for two!

As to the lines at the NCL Cape Canaveral, it took us nearly two hours to finally get on board the ship from the scheduled time we arrived at the port. Now, we have cruised from this port on the other main ships sailing from there (Disney, Royal Caribbean, and Carnival) many times, and never did it take so long to board. No explanations for the wait were offered, and the staff were appropriately chagrined and apologetic about this "welcoming". From a consumer's perspective, it is not a very good way to start a cruise. If such lines are endemic to NCL, it would be wise to let your clientele know about this in advance so that they can plan accordingly.
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Cabin Review

Aft-Facing Balcony
Cabin B1
See above
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins