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From start to finish this cruise disappointed on every level, having sailed with RCI out of Southamptn Venice and Barcelona the porters at the ports couldn't be more helpful but Miami all they are concerned with is their tip and if it isn't sufficient then watch out cases, we lost 1 and the people who we were travelling with used a different porter and the lost 2 all replaced by Royal Carribean but we were not the only people effected. The ques at customer service rep endless. Attire on formal night in the main dining room ranged f Shorts an gym tops to tux's and the people dressed less than casually looked down on those who had dressed smartly, what happened to Royal's dining rules? having booked my time dining well in advance of this cruise every night it was a problem to find us a table and on more than one night the waiting staff in the restaurant gave the impression you were an inconvenience and service was slow, one night 4 rounds of bread were offered before the starters arrived! Booked to see the musical Grease but turned up to find anyone had been let in and no seats again we were not the only ones and after complaining again another showing was added to the schedule. We stopped at St Marten and Puerto Rico and enjoyed just getting off the ship.and wandering around, St Narten was all hard sell by the numerous Jewelry shops but Puerto Rico was the real find, especially trying a Piina Colada in the bar it originated from. The final stop was Labedee Royal's own part of Labedee where there are many things to do from snorkelling to zip wire to train roller coaster ride, all very busy and expensive and need to be booked pre cruise. However the sun beds a were free unless you want a cabana and these need to be booked on embarkation. lunch was transported from the ship and I have to say RCI do I'd an excellent job, food was plentiful and hot. Th cabin was spacious and well looked after and Jennifer in the schooner bar was a delight and epitomised the attention to detail and professionalism normally seen by RCI staff. Will probably be stuck in,g to med cruises from now on!

Disappointing Inaugural Christmas Cruise

Harmony of the Seas Cruise Review by Dannc26

4 people found this helpful
Trip Details
From start to finish this cruise disappointed on every level, having sailed with RCI out of Southamptn Venice and Barcelona the porters at the ports couldn't be more helpful but Miami all they are concerned with is their tip and if it isn't sufficient then watch out cases, we lost 1 and the people who we were travelling with used a different porter and the lost 2 all replaced by Royal Carribean but we were not the only people effected. The ques at customer service rep endless. Attire on formal night in the main dining room ranged f Shorts an gym tops to tux's and the people dressed less than casually looked down on those who had dressed smartly, what happened to Royal's dining rules?

having booked my time dining well in advance of this cruise every night it was a problem to find us a table and on more than one night the waiting staff in the restaurant gave the impression you were an inconvenience and service was slow, one night 4 rounds of bread were offered before the starters arrived!

Booked to see the musical Grease but turned up to find anyone had been let in and no seats again we were not the only ones and after complaining again another showing was added to the schedule.

We stopped at St Marten and Puerto Rico and enjoyed just getting off the ship.and wandering around, St Narten was all hard sell by the numerous Jewelry shops but Puerto Rico was the real find, especially trying a Piina Colada in the bar it originated from. The final stop was Labedee Royal's own part of Labedee where there are many things to do from snorkelling to zip wire to train roller coaster ride, all very busy and expensive and need to be booked pre cruise. However the sun beds a were free unless you want a cabana and these need to be booked on embarkation. lunch was transported from the ship and I have to say RCI do I'd an excellent job, food was plentiful and hot.

Th cabin was spacious and well looked after and Jennifer in the schooner bar was a delight and epitomised the attention to detail and professionalism normally seen by RCI staff. Will probably be stuck in,g to med cruises from now on!
Dannc26’s Full Rating Summary
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Ages 16+
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Cabin Review

Cabin 11532
Excellent space and very well looked free by our steward. Plenty of cupboard and wardrobe space to accommodate a family of 5. Nice addition of a fridge to the cabin.
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Port & Shore Excursion Reviews