• Write a Review
  • Boards
  • Log In
Norwegian Dawn Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,976 Reviews

Great alternative to Christmas alone

Norwegian Dawn Cruise Review by Jchowell5

1 people found this helpful
Trip Details
  • Sail Date: Dec 2016
  • Destination: the Western Caribbean
  • Cabin Type: Obstructed Oceanview

Choice based on rates and available dates. This one fit our needs best. Covered Christmas which we would have had without kids for the first time. Also covered our 40th Anniversary on 12/26.

Cruise was great overall. Smaller ship than we had on Carnival but not necessarily a bad thing. More intimate. We met some great people. Destinations were womderful. Climbing Maya ruins on Christmas Day, tubing on a rain Forrest river (in the rain) on our Anniversary with a Maya guide. Next day being smooched on by an amorous Capuccin Monkey. Great times.

The staff was friendly for he most part and went out of their way to make us feel special. A couple of bartenders were less than the best but they were more than made for by the rother st. I would recommend this route and cruise line to anyone. We may we'll do this one again.

On the down side, though, there were a couple of significant aspects that prevent this from being a 5 star review. First, the center of the top deck by the pool was taken up by a stage. That seriously limited the space for guests. More, though, the Gand that played on that stage was a reggae style band and LOUD! Speakers all around the stage blasted their music into every corner. Lest you think I am just an old fogey who doesn't like loud things, I have been around concussive blast waves. They do bad things to your internal body. This volume felt like one long slow explosion and was painful for me. There was literally no way anyone could carry on a conversation when they were playing. We had to grab whatever food or drink we wanted and head up a deck, and maybe away from the pool area, to get a sound baffle from the glass and other structures in order to enjoy sitting out in the sunshine.

The other thing was that we had a card in our room congratulating us on our Anniversary. That was very nice. The card said to give it to the matre de at whatever restaurant we went to on our Anniversary. We chose the French restaurant, Le Bistro. Handed the card over as instructed and were seated. As we were eating a small group of people appeared and sang Let Me Call You Sweetheart to a nearby table. I looked at my wife and speculated that they might were supposed to be singing to us. But, whatever. Shortly the couple at that table came by and asked us if it was our Anniversary since we were the only people in the restaurant tha looked like we were celebrating such an event. He said that they were not even married and he didn't take our cake. Then he went to tell the staff of their mistake.

A while later the same people appeared at our table and repeated their performance and placed a very pretty cake on our table, right after we had ordered desert. In fact, our desert showed up in the middle of their singing. We thanked them and asked, since we already had desert, what we were to do with the cake. They said the would box it up for us. That was nice.

We finished and we're sitting at the table. Ready to go, we wondered what we were to do about the cake. We got our waiter and asked. He said they had sent it to our cabin. Well, you guessed it, no cake. We never did see that cake again after it was placed on our table.

Now, to be sure, we didn't go on the cruise for tha cake. And, had there been no card in our room, we wouldn't have even noticed. But the gesture was made ... and then abysmally executed. We are not looking for any kind of refund and not even sure an apology is necessary. But I have worked in customer service organizations and this was definitely not that.

So here is the feedback. Cost you a star.

As I said, though, we may we'll repeat this cruise and with NCL.


Jchowell5's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Obstructed Oceanview
Cabin OX 8128

Cabin was a handicap room. Good size and configuration. Looking out the window you could easily see the ocean and a decent view. Getting close to the window and you saw the lifeboat was right below window level and you were looking through it to the ocean. Still, the view was great, better than porthole by a lot. And we didn't plan on staying in the room that much anyway. If we wanted or needed more we would have gone for a balcony room.

Cabin Steward was Eugine Rodriguez. He was very nice and took good care of us. Room was midship and very conveniently located to the O'Sheehans Pub on one side and the aft elevators on the other. We brought a magnetic Olaf and put him on the door. Had a great time with people rearranging the pieces from day to day. Others got a kick out of watching it, too.


Port & Shore Excursion Reviews

Chacchoben Mayan Ruins

Tour guide was great and ruins were very impressive. Learned a lot.

View All 418 Chacchoben Mayan Ruins Reviews
Harvest Caye

Went river tubing in the ran correct. Great time. Only comment or criticism is about the roads. Some work really needs to be put into infrastructure. Not sure how this gets done, but initial roads away from the ship were "hang on tight."

Tour company was new so still getting act together. Ran over time and driver busted butt to get us back to the ship on time. Glad we were toward rear of the bus and not watching th driving. We were last people from the river. Because we were late, main guide was calling for everyone to get on the bus as we were beginning to change from wet clothes. No chance to grab something to eat or look at any souvenirs. Small thing but t makes you feel,like "that guy."

Salsa & Salsa

Good times had by all. May start to drink marguerittas after learning to really make them.

View All 111 Salsa & Salsa Reviews
New Orleans

Started here. Drive in the night before to catch the cruise ship. Have been a couple of time so didn't need any excursion.


Previous ReviewNext Review
Jchowell5
1 Reviews Written
1 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Norwegian Dawn Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.