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This cruise was booked through Infinity Cruises in London as a package, including flights, some transfers and hotel accommodation at beginning and end of the cruise. The booking process was excellent and I have no hesitation in recommending this company. We flew to Santiago which was very pleasant, with jacaranda trees in full flower throughout the city, It felt very safe to walk around, even in the early hours of the morning. The hotel, Torremayor Providencia was very good with a small rooftop swimming pool and one of the best breakfast buffets I have hade, including fresh strawberries and cherries. It was very close to a metro station which made travel into the centre quick and easy. Transfer to Valparaiso was included and the embarkation procedure went very smoothly, although, because of the early sailing time, we had no time to see the city. I had read that the cabins on Norwegian Sun were small, but the one we booked (an inside) was spacious and quiet, with plenty of storage space. The ship itself never felt crowded, and we never had to queue for meals. (We avoided going when the shows ended as queues did form then.) We had booked the cruise with an all-inclusive drinks package. I do not know whether it would have been worthwhile to pay for this at the shipboard price, as we did not drink to excess, but as an included item in the package, it was great. Our first port of call was Puerto Montt, where we had arranged a tour through a local company (Denis Purtov). This was an excellent tour with a very good guide. I would recommend this to anyone calling in to this port. The next port was a bit disappointing - Puerto Chacabuco. Here, disembarkation by tender took a long time, there was nothing of interest at the port itself and the tour which we had booked through the ship was rather poor. The next port was Punta Arenas. The ship docked quite some way outside the town and we caught a mini bus from the docks to the centre, Worth looking out for these shared taxis which are cheaper and run more frequently than those put on by NCL. The town has interesting old buildings open to the public which are worth visiting. Before and after Punta Arena we had scenic cruising through the Chilean fjords, the Straits of Magellan and then the Beagle Channel, with five glaciers. The whole area was like Norway on steroids! Next port was Ushuaia in Argentina, where we took a taxi to the Tierra del Fuego National Park; reasonably priced when four people travelled together. Then Cape Horn. It was windy there, but not as bad as it frequently can be and from there to the Falkland Islands. It was still windy there and the Captain deserved congratulations for being able to anchor, although this took some time and some of the longer excursions had to be curtailed or cancelled. However, we did better that the ship following us a few days later, which had to miss out the Islands altogether. We took another minibus trip, this time to see penguins. This cost £15 or $20 and was worth going on. The next port, Puerto Madryn was a bit of a disappointment as well. The main tourist attraction of the town was the Eco-centre, but this was really more style than substance. We walked back into town along the beach, which really was nice and made us feel we should have brought swimwear. I was surprised to see flamingos on the beach; I thought penguins would have been more appropriate. After another sea day we docked at Montevideo, and were just a few yards from the centre. The first building one sees is the market hall. It would be an idea to skip breakfast or lunch on the ship and eat there, it was so appetising. The city itself is a mixture of well preserved and interesting buildings which are open to the public and a few that look on the point of collapse. A good city to walk around and, like Santiago, it feels safe. The final port was Buenos Aires. We arrived about 6 a.m. and were off the ship by about 8.30. We had booked a transfer to the hotel so arrived some time before our room was ready, but were able to go for a walk in the area where the hotel was to get our bearings. The room at the hotel, Icaro Suites, was very good, but the breakfast a bit basic. Buenos Aires was a very interesting city to explore, and the newly refurbished dock area a good area to visit and to eat in. Finally, our return to Heathrow by British Airways - rather too cramped for comfort on a 13 hour flight. Overall, the NCL Sun was a particularly friendly ship. Staff were pleasant; bar staff would remember your drinks and the entertainment staff were happy to spend time with the passengers, which is so often not the case. We watched all the production shows, but only saw one or two of the guest artist shows. The in-house team were excellent. We only tried one speciality restaurant, and while it was very good, I did not see it was worth the extra over the included restaurant. Here, the waiters were very obliging and although they obviously were working very hard, would always be pleased to have a little chat. We also met some very nice fellow passengers, and spent quite a lot of time chatting and drinking with them. The Freestyle dining enabled us to share tables with these new friends most evenings and we have kept in touch since returning home. We both like the NCL approach to cruising, and this will be our first choice for cruising in future. For us, the only negative concerned the shore excursions. We only booked the one, which we thought was poor, and adopted the attitude of once bitten... The excursions generally seemed very expensive and booking one excursion per port of call could easily double the cost of the cruise. (It might of course be that the pound is so weak against the dollar that it is just expensive for us Brits.)

Sunshine South America

Norwegian Sun Cruise Review by GraemeJ

7 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: South America
  • Cabin Type: Mid-Ship Inside
This cruise was booked through Infinity Cruises in London as a package, including flights, some transfers and hotel accommodation at beginning and end of the cruise. The booking process was excellent and I have no hesitation in recommending this company.

We flew to Santiago which was very pleasant, with jacaranda trees in full flower throughout the city, It felt very safe to walk around, even in the early hours of the morning. The hotel, Torremayor Providencia was very good with a small rooftop swimming pool and one of the best breakfast buffets I have hade, including fresh strawberries and cherries. It was very close to a metro station which made travel into the centre quick and easy. Transfer to Valparaiso was included and the embarkation procedure went very smoothly, although, because of the early sailing time, we had no time to see the city.

I had read that the cabins on Norwegian Sun were small, but the one we booked (an inside) was spacious and quiet, with plenty of storage space. The ship itself never felt crowded, and we never had to queue for meals. (We avoided going when the shows ended as queues did form then.) We had booked the cruise with an all-inclusive drinks package. I do not know whether it would have been worthwhile to pay for this at the shipboard price, as we did not drink to excess, but as an included item in the package, it was great.

Our first port of call was Puerto Montt, where we had arranged a tour through a local company (Denis Purtov). This was an excellent tour with a very good guide. I would recommend this to anyone calling in to this port. The next port was a bit disappointing - Puerto Chacabuco. Here, disembarkation by tender took a long time, there was nothing of interest at the port itself and the tour which we had booked through the ship was rather poor. The next port was Punta Arenas. The ship docked quite some way outside the town and we caught a mini bus from the docks to the centre, Worth looking out for these shared taxis which are cheaper and run more frequently than those put on by NCL. The town has interesting old buildings open to the public which are worth visiting. Before and after Punta Arena we had scenic cruising through the Chilean fjords, the Straits of Magellan and then the Beagle Channel, with five glaciers. The whole area was like Norway on steroids! Next port was Ushuaia in Argentina, where we took a taxi to the Tierra del Fuego National Park; reasonably priced when four people travelled together.

Then Cape Horn. It was windy there, but not as bad as it frequently can be and from there to the Falkland Islands. It was still windy there and the Captain deserved congratulations for being able to anchor, although this took some time and some of the longer excursions had to be curtailed or cancelled. However, we did better that the ship following us a few days later, which had to miss out the Islands altogether. We took another minibus trip, this time to see penguins. This cost £15 or $20 and was worth going on. The next port, Puerto Madryn was a bit of a disappointment as well. The main tourist attraction of the town was the Eco-centre, but this was really more style than substance. We walked back into town along the beach, which really was nice and made us feel we should have brought swimwear. I was surprised to see flamingos on the beach; I thought penguins would have been more appropriate.

After another sea day we docked at Montevideo, and were just a few yards from the centre. The first building one sees is the market hall. It would be an idea to skip breakfast or lunch on the ship and eat there, it was so appetising. The city itself is a mixture of well preserved and interesting buildings which are open to the public and a few that look on the point of collapse. A good city to walk around and, like Santiago, it feels safe.

The final port was Buenos Aires. We arrived about 6 a.m. and were off the ship by about 8.30. We had booked a transfer to the hotel so arrived some time before our room was ready, but were able to go for a walk in the area where the hotel was to get our bearings. The room at the hotel, Icaro Suites, was very good, but the breakfast a bit basic. Buenos Aires was a very interesting city to explore, and the newly refurbished dock area a good area to visit and to eat in. Finally, our return to Heathrow by British Airways - rather too cramped for comfort on a 13 hour flight.

Overall, the NCL Sun was a particularly friendly ship. Staff were pleasant; bar staff would remember your drinks and the entertainment staff were happy to spend time with the passengers, which is so often not the case. We watched all the production shows, but only saw one or two of the guest artist shows. The in-house team were excellent.

We only tried one speciality restaurant, and while it was very good, I did not see it was worth the extra over the included restaurant. Here, the waiters were very obliging and although they obviously were working very hard, would always be pleased to have a little chat.

We also met some very nice fellow passengers, and spent quite a lot of time chatting and drinking with them. The Freestyle dining enabled us to share tables with these new friends most evenings and we have kept in touch since returning home.

We both like the NCL approach to cruising, and this will be our first choice for cruising in future.

For us, the only negative concerned the shore excursions. We only booked the one, which we thought was poor, and adopted the attitude of once bitten... The excursions generally seemed very expensive and booking one excursion per port of call could easily double the cost of the cruise. (It might of course be that the pound is so weak against the dollar that it is just expensive for us Brits.)
GraemeJ’s Full Rating Summary
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Cabin Review

Mid-Ship Inside
Cabin IA 10320
The cabin was reasonably large and had two wardrobes, two sets of shelves and two chest of drawers, so there was room to put everything away each in our own space, and not get in each others way when dressing. It was very quiet; something not always the case onboard ships.
Norway Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews