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Crystal Symphony Review

4.5 / 5.0
Editor Rating
323 reviews
50 Awards

Disappointing transatlantic; below Crystal standards

Review for Crystal Symphony to Transatlantic
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gr8lakes
10+ Cruises • Age 70s

Rating by category

Cabin
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Additional details

Sail Date: Oct 2016
Cabin: Deluxe Stateroom with Large Picture Window

We waited a bit to write this review of our Crystal Symphony transatlantic in October in order to gain perspective and not overreact. After reading the previous post on the same cruise, we felt we also needed to provide feedback on what was, overall, a disappointing cruise.

This was our 5th Crystal cruise and second transatlantic. We loved the first transatlantic and have always loved the lectures, dancing, Silk Road, Prego and the Big Band theme. We booked this cruise for relaxation, dancing, food and our experience with past Crystal cruises.

Boarding in Lisbon was unorganized with no welcoming signs or agents. We found our way to registration and, after we were on the ship, found our own way to our cabin. The cabin was just as expected in size and amenities. However, there was no welcoming bottle of champagne. There was, as we had requested in the past, a fan and a top sheet on the bed. We had brought our usual duct tape to tape down the lights in the closet, which turn on every time a door is opened.

Cabin Review

Deluxe Stateroom with Large Picture Window

110 Helpful Votes

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