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Just came back from my first Costa cruise and comparing with Royal Caribbean, this is definitely way below...Just to summarize: *Bad service overall, worst attitude I've ever seen on a cruise ship. People unhappy, just walking around without a single hello. Had to clean a table many times to sit down, even though employees were close by, they didn't bother. Once, I asked them and they told me "well, we are busy, so it's going to take some time"...no need to say, I did it myself. *Food, just ok *Entertainment, if you offer 11 nights cruises, have a different entertainment for every night. We had to watch 2 times the same shows.... *Unorganized...terrible organization to get out in the ports of call, never on time with the food and opening the restaurants. Dinner never took less than 2 hours and we never ate at the same pace...some where getting second course, as other just receiving the first... The worst part is definitely the food and beverage overall..... Won't cruise again with Costa, that's for sure...

Just bad service, unhappy employees

Costa Favolosa Cruise Review by Sgonzalez100

3 people found this helpful
Trip Details
  • Sail Date: December 2016
  • Destination: Eastern Caribbean
  • Cabin Type: Classic Outside
Just came back from my first Costa cruise and comparing with Royal Caribbean, this is definitely way below...Just to summarize:

*Bad service overall, worst attitude I've ever seen on a cruise ship. People unhappy, just walking around without a single hello. Had to clean a table many times to sit down, even though employees were close by, they didn't bother. Once, I asked them and they told me "well, we are busy, so it's going to take some time"...no need to say, I did it myself.

*Food, just ok

*Entertainment, if you offer 11 nights cruises, have a different entertainment for every night. We had to watch 2 times the same shows....

*Unorganized...terrible organization to get out in the ports of call, never on time with the food and opening the restaurants. Dinner never took less than 2 hours and we never ate at the same pace...some where getting second course, as other just receiving the first...

The worst part is definitely the food and beverage overall.....

Won't cruise again with Costa, that's for sure...
Sgonzalez100’s Full Rating Summary
Enrichment Activities
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Ages 13 to 15
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