I'm struck by how many things cruisecritic reviewers find to complain about, not just on cruises in general but in particular, on the Norwegian Star's new itinerary from Dubai to Singapore and on to Hong Kong. My wife and I signed up for the eleven days from Singapore to Hong Kong, and were on the whole more than satisfied. Sure, there were problems, but the captain and crew did their best to solve them. The ship didn't sink, nor even run aground. Thanks to washy-washy, no epidemic laid the passengers low. This was our fourth cruise on NCL, and we'll happily sail with this company again.
We were upgraded, supposedly, from a starboard balcony to an aft-facing one on Deck 8. Disaster! Cabin 8176 is directly over the night club. As we prepared to retire around 23:00, it was as if the band was playing, loudly, at the foot of the bed. I went down to the reception desk in the atrium and angrily complained. Cindy from China promptly and efficiently got us moved to a starboard balcony cabin on Deck 9. In my view, no one should ever be assigned to Cabin 8176 unless they're 20-something party people or stone-deaf senior citizens.
We were supposed to sail on a Sunday evening, but were in fact delayed about 50 hours. Engine trouble. The Captain announced that specialists needed to be flown in from Europe and America. The engine never did get fixed, so that the ship's speed was reduced by about half, causing us to miss the two ports of call in Thailand, as well as Ho Chi Minh City in Vietnam. Most regrettable, though severe monsoon flooding might have botched the Thai shore excursions anyway. But then came a letter from the Captain saying that on account of these troubles, the basic fare for the cruise would be refunded for every passenger. To me, that seemed more than fair. Mildly boring days at sea became a lot more tolerable, once we knew they were free,