Okay - here goes.
I never actually review cruises on this site. I usually use it for planning group excursions and meeting other critics etc. But, this cruise was so terrible, I felt I had to review it. Let me set the scene by telling you I am a Gold Latitudes Member, cruise critic and exclusive NCL cruiser (with the exception of one cruise). Let's start from the beginning....
Embarkation in Singapore was THE WORST I have ever been through. I am a Gold Latitudes member so I was in the gold/platinum line and what should have been a 20 min procedure took 1 1/2 hours. It was so long standing still that the lady in line in front of me fainted and my husband caught her on the way down! Next to me in the Silver Latitudes line I was told it was a 2 1/2hr wait and in the ordinary line I heard first-hand reports of people waiting 4 HOURS! I honestly did a quick time and it was taking about 20 mins per group in the gold/platinum line. The captain apologised for this in his announcement and said that it was due to "greater than expected number of people wanting Vietnam visas" which was a lie because that part of the process was a 2 second signature on a form.
DO NOT TAKE THIS CABIN!!
We thought we were being clever by taking the 'wild card' booking where you pay for an inside room but can end up on any level of the ship. I have cruised with NCL 6 times (and last year on this exact same ship) and I have never had a smaller, pokier room. My husband and I had to take turns getting dressed while the other sat on the bed because there wasn't enough room for both of us to be standing at the same time! The location of the cabin was excellent - direct access to the pool and buffet (if you like the buffet - we never really ate there) but the room itself was oppressive. To make matters worse, we found out later that NCL offered free room upgrades to about 100 people! we would have been grateful to just move to another inside stateroom where we could both stand up at once!.
Good port to be stuck at for days when the ships engine failed