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Norwegian Star Review

4.0 / 5.0
Editor Rating
2466 reviews
3 Awards

WORST CUSTOMER SERVICE

Review for Norwegian Star to Asia
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aafvf2023
2-5 Cruises • Age 30s

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Sail Date: Dec 2016
Cabin:

The ship broke down in Singapour and the staff instead of being super gentle with the customers, most of the crew were horrible, from the customer service agent to the supervisor and manager. I will not go back to any Norwegian ship again.

PD: My grandma got sick and one night at the cruise hospital the bill was $8,000. Forget it.It It was very irresponsible that the company knew that the ship was broken with one motor and we were 6 nights in a row in the ocean because we were working with only half the power.

Now I need to work 3 more years to pay for the hospital care which was over priced.

Cabin Review

Port Reviews

Singapore

The line to get inside the ship took us more than 6 hours.

3 Helpful Votes

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