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The boat despite being old is perfectly maintained The staff is very friendly especially the waiters and the hotess but the organization is awful, Some examples: They run out of snacks and the kitchen is not able to make a simple chips The top head waitter treats an excellent staff as slaves making it much more pleasant the environment when he is not present (fortunately has good seconds) The selection and variety of the Buffert (both breakfast and lunch) corresponds to a 3 star hotel (from the bad ones). All of the dishes I knew (and I'm in the restaurant business) proved by the Main Chef were poorly made and it was not a matter of adapting to international tastes (if he wants I can send him the correct way to make them for foreigners) . The range of coktails was extremely low, they did not know, or did not have the necessary) to elaborate coktails as simple as Russian Withe or CocoLoco. When most of the excursions returned (around 1:30 PM it was only posible toeat or at the room or at the buffet and running because they were closing !! On shore island excursions, instead of being the boat that carries drinks and snacks ashore is their local agent who gives us .... a single drink per person. etc. etc. Just not a single star because the lower staff is 5 stars

Very nice boat, nice staff, bad food very, bad management

Silver Cloud Cruise Review by Epikure

5 people found this helpful
Trip Details
  • Sail Date: December 2016
  • Destination: Africa
The boat despite being old is perfectly maintained

The staff is very friendly especially the waiters and the hotess but the organization is awful,

Some examples:

They run out of snacks and the kitchen is not able to make a simple chips

The top head waitter treats an excellent staff as slaves making it much more pleasant the environment when he is not present (fortunately has good seconds)

The selection and variety of the Buffert (both breakfast and lunch) corresponds to a 3 star hotel (from the bad ones).

All of the dishes I knew (and I'm in the restaurant business) proved by the Main Chef were poorly made and it was not a matter of adapting to international tastes (if he wants I can send him the correct way to make them for foreigners) .

The range of coktails was extremely low, they did not know, or did not have the necessary) to elaborate coktails as simple as Russian Withe or CocoLoco.

When most of the excursions returned (around 1:30 PM it was only posible toeat or at the room or at the buffet and running because they were closing !!

On shore island excursions, instead of being the boat that carries drinks and snacks ashore is their local agent who gives us .... a single drink per person.

etc. etc.

Just not a single star because the lower staff is 5 stars
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Cabin Review

Cabin 726
Very good and clean
Good service

Port & Shore Excursion Reviews