We went on the December 17, 2016, Harmony of the Seas cruise, sailing out of Fort Lauderdale. The following aspects of the ship were excellent: the flow rider, the common areas, the shows (especially Grease), and the expeditious boarding and disembarking of the ship.
However, the following aspects of the "Star Class" were extremely disappointing: the royal genie's overall service, meals in the specialty restaurants, and the excursions.
We stayed in Stateroom 1724, a sky loft suite with balcony. While the room was beautiful, there was hardly any storage space and my family of three had to make use of our luggage for storage. As Star Class guests who were entitled to the privilege of a royal genie. Unlike what was promised, our pre-trip contact with the royal genie was minimal and inconsequential. Before boarding, we booked an over water cabana in Labadee and was informed that the rate was $395.00. The price was confirmed in writing, yet a charge of $495.00 appeared on our statement. After unnecessary arguing, we received the $100.00 credit.