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The South Pacific destinations are fine but for Mare. Melb depature port means lots of days [8] sailing with no stops.The Food Pantry concept was a great disappointment, at every meal the queus proved frustrating and at times meant diners felt like screaming [at people that pushed in or blocked aisles]. A lack of control of guests wanting to see what was available to eat and having to go to lines at different food stations and queu again and again to acheive their eating desires, was very annoying. The food offered was at times low quality - for example Basa fish was the main product at the fish station. Entertainment was mostly good but prior cruise experience and expectations meant that our expectations were not met, we were unimpressed. The ship itself is dated and the swimming pools/spas limited. Our Balcony Cabin was below expectations, dedicated Cabin staff were great and delivered great room service. The Pacific Jewel slugs you at every possible opportunity. Why they must promote and sell bottled water the way they do is mischevious, is their on board water not fit for consumption? At many entertainment sites such as the Atrium you could not get a seat at certain times, this was exacerbated by ignorant people who earmarked seat them for others who may or may not turn up. We did meet a number of travellers that were first time cruisers that were full of praise of the cruise and one other couple who had paid two thousand dollars less than I paid for Balcony Cabin, so they were very [understandably] happy with the value proposition. The service in free eat restaurants [Waterfront etc] was good and food a tad better but again well below prior cruise experience. The entertainment overall was OK with a couple of great shows, however again it was well short of other cruise experiences. All in all we found the value of the Pacific Jewel cruise signifcantly below our expectations and prior experience. Regrettably we could not recomend Pacific Jewel, rather we would suggest to use alternatives.

One bitten twice shy

Pacific Jewel Cruise Review by bob jg

12 people found this helpful
Trip Details
The South Pacific destinations are fine but for Mare. Melb depature port means lots of days [8] sailing with no stops.The Food Pantry concept was a great disappointment, at every meal the queus proved frustrating and at times meant diners felt like screaming [at people that pushed in or blocked aisles]. A lack of control of guests wanting to see what was available to eat and having to go to lines at different food stations and queu again and again to acheive their eating desires, was very annoying. The food offered was at times low quality - for example Basa fish was the main product at the fish station. Entertainment was mostly good but prior cruise experience and expectations meant that our expectations were not met, we were unimpressed. The ship itself is dated and the swimming pools/spas limited. Our Balcony Cabin was below expectations, dedicated Cabin staff were great and delivered great room service.

The Pacific Jewel slugs you at every possible opportunity. Why they must promote and sell bottled water the way they do is mischevious, is their on board water not fit for consumption?

At many entertainment sites such as the Atrium you could not get a seat at certain times, this was exacerbated by ignorant people who earmarked seat them for others who may or may not turn up.

We did meet a number of travellers that were first time cruisers that were full of praise of the cruise and one other couple who had paid two thousand dollars less than I paid for Balcony Cabin, so they were very [understandably] happy with the value proposition.

The service in free eat restaurants [Waterfront etc] was good and food a tad better but again well below prior cruise experience.

The entertainment overall was OK with a couple of great shows, however again it was well short of other cruise experiences.

All in all we found the value of the Pacific Jewel cruise signifcantly below our expectations and prior experience. Regrettably we could not recomend Pacific Jewel, rather we would suggest to use alternatives.
bob jg’s Full Rating Summary
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Cabin Review

Cabin 10140
Cabin Staff were great and maintained the cabin well.

The Cabin itself OK but balcony of little use given size,

Port & Shore Excursion Reviews