The ship for being fairly small had excellent food, lamb, lobster and two fantastic surprise meals by the pool that were awesome! German food and BBQ of every type meat and desserts too. The high teas were good too in the Diningroom. The Captain was a great guy! Kept us informed about everything, offered free champagne for not being able to tender one port, and made up for it by getting us in hours ahead at next port. He afforded everyone a lot of time at Cape Horn and the Glacier and turned the ship so everyone got an equally good view! You need to book a window seat in the diningroom if you ever want to sit there! ( open seating) It's your best chance to spot a whale! ( I saw 3) The downside was: 1) the dusty plants on the tables at the buffet were never cleaned so gross 2) the glass on the ship was very dirty so no photos from inside out 3) the spa closed the 2nd last day with no notice to those of us that bought memberships The upside was we really enjoyed the spa and view but it was not well attended by staff replacing towels on beds or wiping them down between users, same with resting room of loungers, linens weren't changed between guests 4) I'm a shopper and found the shopping minimal and boring on board, they need to change their products more 5) how about a smoke free Casino people! We enjoyed the extra workshops on board and the heated pool, never a wait to get in or hot tubs either. Our cabin was quite warm even with the heat off so next time I'll pack a fan, and the bathroom smelled mouldy even though we never showered there so Air refresher is a must. There was plenty of drawers even under the bed and lots of closet space, we had interior room and it was plenty roomy! Room service was great too. Overall we really enjoyed this ship and the friendly staff!

Pleasantly surprised

Zaandam Cruise Review by Susan054

15 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: South America
  • Cabin Type: Large Interior Stateroom
The ship for being fairly small had excellent food, lamb, lobster and two fantastic surprise meals by the pool that were awesome! German food and BBQ of every type meat and desserts too. The high teas were good too in the Diningroom. The Captain was a great guy! Kept us informed about everything, offered free champagne for not being able to tender one port, and made up for it by getting us in hours ahead at next port. He afforded everyone a lot of time at Cape Horn and the Glacier and turned the ship so everyone got an equally good view! You need to book a window seat in the diningroom if you ever want to sit there! ( open seating) It's your best chance to spot a whale! ( I saw 3)

The downside was: 1) the dusty plants on the tables at the buffet were never cleaned so gross

2) the glass on the ship was very dirty so no photos from inside out

3) the spa closed the 2nd last day with no notice to those of us that bought memberships

The upside was we really enjoyed the spa and view but it was not well attended by staff replacing towels on beds or wiping them down between users, same with resting room of loungers, linens weren't changed between guests

4) I'm a shopper and found the shopping minimal and boring on board, they need to change their products more

5) how about a smoke free Casino people!

We enjoyed the extra workshops on board and the heated pool, never a wait to get in or hot tubs either.

Our cabin was quite warm even with the heat off so next time I'll pack a fan, and the bathroom smelled mouldy even though we never showered there so Air refresher is a must. There was plenty of drawers even under the bed and lots of closet space, we had interior room and it was plenty roomy! Room service was great too. Overall we really enjoyed this ship and the friendly staff!
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Cabin Review

Large Interior Stateroom
Cabin J 3355
A nice roomy cabin, easy to get to near Atrium and elevators and very quiet, less motion too n Centre inside of ship
Main Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews