• Write a Review
  • Boards
  • Log In
Zaandam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
558 Reviews

Pleasantly surprised

Zaandam Cruise Review by Susan054

15 people found this helpful
Trip Details
  • Sail Date: Nov 2016
  • Destination: South America
  • Cabin Type: Large Interior Stateroom

The ship for being fairly small had excellent food, lamb, lobster and two fantastic surprise meals by the pool that were awesome! German food and BBQ of every type meat and desserts too. The high teas were good too in the Diningroom. The Captain was a great guy! Kept us informed about everything, offered free champagne for not being able to tender one port, and made up for it by getting us in hours ahead at next port. He afforded everyone a lot of time at Cape Horn and the Glacier and turned the ship so everyone got an equally good view! You need to book a window seat in the diningroom if you ever want to sit there! ( open seating) It's your best chance to spot a whale! ( I saw 3)

The downside was: 1) the dusty plants on the tables at the buffet were never cleaned so gross

2) the glass on the ship was very dirty so no photos from inside out

3) the spa closed the 2nd last day with no notice to those of us that bought memberships

The upside was we really enjoyed the spa and view but it was not well attended by staff replacing towels on beds or wiping them down between users, same with resting room of loungers, linens weren't changed between guests

4) I'm a shopper and found the shopping minimal and boring on board, they need to change their products more

5) how about a smoke free Casino people!

We enjoyed the extra workshops on board and the heated pool, never a wait to get in or hot tubs either.

Our cabin was quite warm even with the heat off so next time I'll pack a fan, and the bathroom smelled mouldy even though we never showered there so Air refresher is a must. There was plenty of drawers even under the bed and lots of closet space, we had interior room and it was plenty roomy! Room service was great too. Overall we really enjoyed this ship and the friendly staff!

Susan054's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Large Interior Stateroom
Cabin J 3355

A nice roomy cabin, easy to get to near Atrium and elevators and very quiet, less motion too n Centre inside of ship

Port & Shore Excursion Reviews

Santiago (Valparaiso)

Our hotel was great, Reina Victoris, historic and right at the town centre, easy walk to shore( no beach), lots of vendors and excellent places to eat. Not a safe place though, be careful as we were warned by locals repeatedly, lots of street dogs and poor beggars too. Just stay where there's people, no jewellery or flashing money around!

Puerto Montt

My husband was sick on board so this 62 yr. old woman ventured out alone but kept to the shoreline first headed left down past flea markets, shopped, took pics of sea lions on shore and around fish market, bought a big bag of fresh cherries. I took the walkway into town and caught a local city bus (cheap about 800 pesos) over to Puerto Varas a beautiful town. I think it's German or Swiss, lovely flowers, volcanoes and lake for photos.

Ushuaia (Tierra del Fuego)

We did a walkabout all around town. Tons of shopping, casinos, parks and views. We caught a double decker bus for $15.00 US each and worth it. Took us to the little airport too on tour, loved it here and friendly people! Lots to see!

Gentoo Penguins in Bluff Cove

Loved it!! Staff friendly and helpful, delicious goodies with tea and the penguins were great! Enjoyed the jeep off roaming too!

View All 37 Gentoo Penguins in Bluff Cove Reviews
City Tour

I know we loved it here also, gorgeous beaches! Just like Miami Beach. Tons of monuments and parks, and parrots! Did lots of sightseeing!

View All 62 City Tour Reviews
Argentine Estancia

The best ever place!!! Estancia Ranch Susana, I went horseback riding!!! Totally wasn't expecting this perk! The horse show by the gauchos was great and the food fantastic! Every kind of fresh BBQ over open fire delicious. I even saw a Komodo Dragon! The tango and music folkloric show fantastic as well as tour of original house and church; highly highly recommend this excursion!

View All 15 Argentine Estancia Reviews
Punta Arenas

Gale force winds so couldn't tender but our Captain made up for it getting into next port hours earlier.

Previous ReviewNext Review
1 Reviews Written
15 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Holland America Zaandam Reviews

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.