We chose this cruise as it covered both Australia and New Zealand.We had booked 18 months ago.As the flights were so long from the UK we travelled business class so it was a costly holiday.We had travelled with RC three times and have been on over 30 cruises.

Everything on the ship was shabby and dirty and looked in disrepair.The food was mediocre and badly cooked.We were amazed how much stock ran out early on in the cruise.The daytime activities were not for us as we prefer more talks about countries we are visiting rather than childish competitions.Why were there no lectures about aborigines or maoris or anything about wildlife in the area.Some of the evening entertainment was very good but there were a lot of repeats.The television and films shown were appalling and totally unsuitable for the age group.

The change of itinerary was devastating for most of us but we accepted that safety must come first but the handling of the situation by management was diabolical.All they are bothered about is getting as much money out of us as possible.We have contacted the CEO about our dissatisfaction but he is not interested and did not reply personally.Their attitude about us missing so many ports and having 10 days at sea out of 16 is we should read the terms and conditions. Read more