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We are experienced cruisers and we chose this ship because we typically have fun on Carnival cruises. However, the Vista was a huge disappointment for the following reasons. 1) The anytime dining option has people go to the 5th deck, stand in line only to receive a slip to allow you to go to the 3rd deck to eat. No tablecloths and no dress code enforced so it feels like a cafeteria; 2) Limelight comedy club has no bar so you will more than likely not a get a drink when its full. There is a long 30 minute wait to get in so I suppose they expect you to stand in line with your drink; 3) TV did not work properly for 1st 3 days and the internet for the 1st 36 hours was off and no compensation; 4) The theater doubles as the night club so there are no permanent seats is very poor. No tables to place a drink and activities for the club tend to be pushed out to accommodate the theater and other activities' schedule; 5) The piano bar is one of our favorite spots but it's tucked away in a corner and the piano is partially blocked by a large pole. Poor location. We only went once; 6) The food is ok but we felt it was a step below normal carnival food. One day a host told us we couldn't sit at a table because they had no one to clean it after we finished eating. I told her that was not my problem. Only 1 sea day brunch for 3 sea days when other ships have 1 brunch per sea day.; 7) Wait staff service was very slow, 1 hr 45 minute start to finish; 8) Only 6 hot tubs with 3,950 passengers so they are always crowded; 9) The ship's layout does not have a very nice flow; 10) Very long lines ship wide. The Atrium is rather closed in. Just a few thoughts. On a positive note, there are a lot of good customer service focused employees but management is removing their ability to provide good service on their ships

Disappointed In New Ship

Carnival Vista Cruise Review by cruiserpro16

8 people found this helpful
Trip Details
We are experienced cruisers and we chose this ship because we typically have fun on Carnival cruises. However, the Vista was a huge disappointment for the following reasons.

1) The anytime dining option has people go to the 5th deck, stand in line only to receive a slip to allow you to go to the 3rd deck to eat. No tablecloths and no dress code enforced so it feels like a cafeteria; 2) Limelight comedy club has no bar so you will more than likely not a get a drink when its full. There is a long 30 minute wait to get in so I suppose they expect you to stand in line with your drink; 3) TV did not work properly for 1st 3 days and the internet for the 1st 36 hours was off and no compensation; 4) The theater doubles as the night club so there are no permanent seats is very poor. No tables to place a drink and activities for the club tend to be pushed out to accommodate the theater and other activities' schedule; 5) The piano bar is one of our favorite spots but it's tucked away in a corner and the piano is partially blocked by a large pole. Poor location. We only went once; 6) The food is ok but we felt it was a step below normal carnival food. One day a host told us we couldn't sit at a table because they had no one to clean it after we finished eating. I told her that was not my problem. Only 1 sea day brunch for 3 sea days when other ships have 1 brunch per sea day.; 7) Wait staff service was very slow, 1 hr 45 minute start to finish; 8) Only 6 hot tubs with 3,950 passengers so they are always crowded; 9) The ship's layout does not have a very nice flow; 10) Very long lines ship wide. The Atrium is rather closed in.

Just a few thoughts. On a positive note, there are a lot of good customer service focused employees but management is removing their ability to provide good service on their ships
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