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Navigator of the Seas Review

4.5 / 5.0
Editor Rating
2213 reviews
5 Awards

Not what it should of been

Review for Navigator of the Seas to the Eastern Caribbean
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Katbeatina
6-10 Cruises

Rating by category

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Additional details

Sail Date: Nov 2016
Cabin: Deluxe Oceanview Stateroom with Balcony

Mom has liked Royal Caribbean in the past - it's a older crowd (she is 82) and she feels more comfortable. We had problems after problems. The guy at the desk told me 2 things about WIFI that was WRONG and they keep telling me to call Verizon. It's their fault.

Horrible customer service - paid for WIFI and it does NOT include calls or text - just data. So many things went wrong. From having my 82 year old mom stand in the sun for 3 hours waiting to board, to a room that is in badly need of some repairs. Our room had a wind tunnel noise and it took maintenance 2 days to get this fixed and kept us up for hours. I bought souvenir T Shirts ( NOT from this itinerary mind you!_) and they all shrunk ! So many things went wrong. The mattress was hard. There was a black ring around the toilet, no tissue in bathroom. Food choices were bland. Try another cruise line.

Cabin Review

Deluxe Oceanview Stateroom with Balcony

Cabin E3

Needed LOTS of work. There was a wind noise - we came back to the room one afternoon & a maintenance guy was fixing the outside slider. After another 30 minutes he left. It did the same noise that night. 2 days later they sent another maintenance guy who replaced a seal on the inside door. So after 3 days of wind tunnel noise we finally got a good nights sleep (except the mattress was very hard. )

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