We had sailed HAL for years, and unfortunately our experiences with food and the ship's conditions were steadily declining. We decided to try Oceania, and that was not without some concern based on the reviews and only 59% of people saying they would sail Oceania again.
Our experience was terrific and we are already booked with them again. The cabins are comfortable (and we were in an inside cabin!). The toiletries are nice. The bed, linens and towels were top notch.
The staff - I mean all of them - are amazing. Within 1 - 2 days many of them knew our names, even when they had not directly interacted with us. Restaurant servers quickly remembered your preferences for water, coffee, wine, you name it.