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Crown Princess Review

4.5 / 5.0
Editor Rating
2032 reviews
3 Awards

Our mattress are CAVE IN unable us to seep well at night. It is shame on a ship.

Review for Crown Princess to South America
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2016
Cabin: Interior

My first complain complain is the bed furniture need to be replaced very badly, the mattress has cave in that make us feel like sleeping in the sink hole (it also happen to friends of us on other room), otherwise the room is clean and cozy except the shower room is so tiny, it doesn't have room to turn around for a skinny person like me (I am only 140 pounds and 5 feet 7), I wonder how can I 200 pounder can take their shower. Second is the embarkation is a mess and chaos, our priority boarding is long and tiresome, other than that everything is excellent: the boarding process is somehow smooth, the food are excellent and the dinning service is excellent but the buffet service is not good (stuff are talking to each other and ignore our present, so we have to get our own drink after waiting for 30 minutes), all on board program and activities are excellent, never have a bore moment..

Cabin Review


Cabin IB

The bed (mattress) need to be replaced badly!!!

Port Reviews


We were told by Princess that it is not safe to travel by ourseves.

Los Angeles

We board at this port.


nothing to see.

Puntarenas (Puerto Caldera)

Poor fishing port

Santiago (Valparaiso)

WE disembark at the port and take our own tour around Valparaiso and vino del mar, than our bus took us to our hotel at Santiago downtown.

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