We chose this cruise upon the advice of friends who were also going with us..total of 8 adults. Checking in was fine, but once on the ship, disappointed in the presentation of the staff. The ship was old and worn, the staff did not seem happy to be there. As walking around the ship, we found that every aspect of it was dated.
Our suite was spacious, but found they did not "clean" it daily. There was a ring on the table on the deck and it was there the entire trip. The butler was a nice touch, but in all honesty, didn't do anything really special.
Dining....well, it was not the best. Waiters could care less, for a small ship, they should have known everything about us. When we sat on the aft deck and asked for a snack, they brought us potato chips!!! The food was sub-par the entire cruise. Breakfast was pathetic and left a lot to be desired.
Entertainment....again...for an "upscale" ship, terrible. Service, it must have been a first cruise, especially for the bartenders....no one ever smiled, nor did they know how to make simple mixed drinks.
Excursions, they were included in the price, so no great shakes there. And even the paid ones were just "ok"
We have sailed on many different cruise ships, including Crystal, (the best) and must say, this was the most disappointing ever.
We wrote to Silverseas and never got any response...and will honestly, never cruise with them again.