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We went with friends who chose this cruise as they liked the itinerary, in particular, India. We found the public areas too crowded & too noisy. I guess you get what you pay for & this "Freestyle" cruise was obviously not a good choice for us. The 3 NCL excursions we took in India were very poor. In Mumbai, we arrived at what, for us would have been the highlight, the Museum to be told that we had only 15 mins there. On another excursion, the promised refreshments never appeared & in the "Artisan Village" half of the artisans, who were supposed to be demonstrating their crafts, were absent. The promised "demonstration of how to put on a sari" consisted of the tour guide just throwing a sari over his shoulder, whilst we were travelling back on the coach - no-one could see anyway - pathetic! We realise that this was the first time NCL had visited these particular Indian ports, but one wonders how much research had been done on the quality of the excursions here. Some of the guides English was poor & difficult to understand. Also, had the time taken to reach the places on the itinerary (due to the appalling traffic congestion in Mumbai) been taken into account when planning the excursions? There were a lot of passengers badly affected by a respiratory "bug"/virus infection. The ships medical centre appeared totally inadequate & the staff there were obviously overwhelmed & unable to cope with the numbers who were seriously affected & had to be transferred off the ship in various ports. With such a high percentage of passengers sneezing & coughing, it was surprising that no public announcements were made advising passengers to wash their hands more often, to cover their noses & mouths when sneezing & coughing & to remain in their cabins if affected, in order to minimise the spread of disease.

Very Disappointing

Norwegian Star Cruise Review by Fanny Fu

2 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: Trans-Ocean
  • Cabin Type: Balcony
We went with friends who chose this cruise as they liked the itinerary, in particular, India.

We found the public areas too crowded & too noisy. I guess you get what you pay for & this "Freestyle" cruise was obviously not a good choice for us.

The 3 NCL excursions we took in India were very poor.

In Mumbai, we arrived at what, for us would have been the highlight, the Museum to be told that we had only 15 mins there.

On another excursion, the promised refreshments never appeared & in the "Artisan Village" half of the artisans, who were supposed to be demonstrating their crafts, were absent.

The promised "demonstration of how to put on a sari" consisted of the tour guide just throwing a sari over his shoulder, whilst we were travelling back on the coach - no-one could see anyway - pathetic!

We realise that this was the first time NCL had visited these particular Indian ports, but one wonders how much research had been done on the quality of the excursions here. Some of the guides English was poor & difficult to understand. Also, had the time taken to reach the places on the itinerary (due to the appalling traffic congestion in Mumbai) been taken into account when planning the excursions?

There were a lot of passengers badly affected by a respiratory "bug"/virus infection.

The ships medical centre appeared totally inadequate & the staff there were obviously overwhelmed & unable to cope with the numbers who were seriously affected & had to be transferred off the ship in various ports.

With such a high percentage of passengers sneezing & coughing, it was surprising that no public announcements were made advising passengers to wash their hands more often, to cover their noses & mouths when sneezing & coughing & to remain in their cabins if affected, in order to minimise the spread of disease.
Fanny Fu’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC
Cabin was adequate. Thankfully we had a balcony cabin so that we were able to escape the crowds to find peace & quiet & try to escape the respiratory bugs that seemed to be affecting so many people - probably the air conditioning was a contributing factor to the spread of the illness.
Our cabin steward was excellent.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • City Tour
    The guide was excellent.
    She gave us lots of useful information on the coach journey into KL
    View All 32 City Tour Reviews
  • City Tour
    Very disappointing.
    Allocation of time inadequate.
    We arrived at Mumbai Museumat the end of the tour with just 15 mins to spend there - useless.
    The traffic jams & resulting delays mean that this itinerary needs to be reviewed.
    View All 27 City Tour Reviews