Island Princess Review

4.0 / 5.0
1,229 reviews

Great service but overall disappointing

Review for the Panama Canal & Central America Cruise on Island Princess
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Xbostonbob
2-5 Cruises • Age 80s

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Sail Date: Nov 2016
Cabin: Vista Suite with Balcony

This was a Panama Canal cruise. Early on, their website touted tours of Panama. On board, their Touring channel showed th many splendors of Panama. Yet, once on board, no tours were offered and we wet not allowed off the ship in Colon as advertised. We,spent the night anchored,out. Absolutely no official explanations were given and every crew member asked had a different reason.

Simarly, they has a breakdown in the laundry. Never an official explanation of why our laundry was not done, why the buffet ran out of napkins or why towels in our cabin were not replaced.

The'mushroom treatment' is not how to treat paying guests!

Cabin Review

Vista Suite with Balcony

Cabin S6

With the minor exceptions noted above, the cabin was great. The TVs were a bit small, but the bed was very comfortable and the bathroom was deluxe.

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