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MSC Sinfonia Review

4.0 / 5.0
Editor Rating
694 reviews
7 Awards

Bad first cruise experience

Review for MSC Sinfonia to Africa
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Sanegirl
First Time Cruiser • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Dec 2016
Cabin:

Embarkation was a nightmare, even having paid for "fast track". The process was totally disorganised and unprofessional. The staff started out being surly and downright rude. The cabin was comfortable, but we had to request new linen as the duvet cover supplied was ripped and didn't close.

The food was edible, but certainly not Master Chef quality (as advertised) - the breakfast buffet was boring and food was not catered correctly for the number of passengers on board. Passengers did not stick to the "no food in the pool area" rules, and the crew did nothing to correct this, probably because there were so many people on board and tables and seating were problematic.

Service improved, but I found our waiter a bit crude - folding a napkin into the shape of a penis for the young girls travelling with us. This is not acceptable behaviour!!

Cabin Review

Cabin Cabin without a balcony

Cabin was comfortable and clean.

12 Helpful Votes
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