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Overall, the cruise was good. The crew was great...always pleasant and helpful. The ship was overall clean, but of course, not spotless. The food was better than when I was on the Ruby Princess when it was in the Caribbean. There were activities and I realize the ship isn't going to give back lots of prize money, but having trivia contests and then the top prize is a key chain or a magnet is a bit insulting. I didn't see a lot of the shipboard entertainment, but I heard it was good. The casino was good, but you still have to buy your drinks there as well as every place else. I realize they can't give drinks away for free otherwise everyone will be down there just for that, but when you have been playing for hours, you shouldn't have to buy a soda. The only sore point for me was the hard sell....on everything. Buy this, buy that....upsell on everything. Okay, I get it...that is how they make their money....but it is constant and persistent. And under no circumstances should you go to the spa or any other optional services if you don't have gobs of money to spend. I went to a free foot analysis and was pressured into buying a product (offer valid only for this hour and you will be back to thank me later...which I wasn't) and told repeatedly that I could get a full refund if I wasn't happy. Impossible. There is no refund once purchased. I complained to Princess Cruise line about being lied to and they passed the buck so I am out big money. I am not a happy customer about that. So enjoy yourself but keep a close hold on your purse strings if you aren't one of the rich Americans that everyone thinks you are.

Pretty good.....except

Ruby Princess Cruise Review by Vernijean

3 people found this helpful
Trip Details
  • Sail Date: December 2016
  • Destination: Mexican Riviera
  • Cabin Type: Interior
Overall, the cruise was good. The crew was great...always pleasant and helpful. The ship was overall clean, but of course, not spotless. The food was better than when I was on the Ruby Princess when it was in the Caribbean. There were activities and I realize the ship isn't going to give back lots of prize money, but having trivia contests and then the top prize is a key chain or a magnet is a bit insulting. I didn't see a lot of the shipboard entertainment, but I heard it was good. The casino was good, but you still have to buy your drinks there as well as every place else. I realize they can't give drinks away for free otherwise everyone will be down there just for that, but when you have been playing for hours, you shouldn't have to buy a soda.

The only sore point for me was the hard sell....on everything. Buy this, buy that....upsell on everything. Okay, I get it...that is how they make their money....but it is constant and persistent. And under no circumstances should you go to the spa or any other optional services if you don't have gobs of money to spend. I went to a free foot analysis and was pressured into buying a product (offer valid only for this hour and you will be back to thank me later...which I wasn't) and told repeatedly that I could get a full refund if I wasn't happy. Impossible. There is no refund once purchased. I complained to Princess Cruise line about being lied to and they passed the buck so I am out big money. I am not a happy customer about that.

So enjoy yourself but keep a close hold on your purse strings if you aren't one of the rich Americans that everyone thinks you are.
Vernijean’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
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Cabin Review

Interior
Cabin IC L257
Typical inside cabin. Lots of closet and storage space. Had everything you need as you don't spend much time in the cabin.
Lido Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews