I write this review to express our deepest disappointment in what my husband & I anticipated being the experience of a lifetime with Regent.
My husband and I saved for this excursion and booked this specific trip for our Honeymoon, hopeful it would deliver memories that would last forever. While we were correct that the Regent Seven Seas Explorer delivered memories, unfortunately they were the kind you would rather soon forget.
On its face there is absolutely no argument that the ship itself is beautiful, both inside and out, and is overall very impressive. There is also no doubt that Norwegian Cruise Line Holdings believes that building a fancy ship, without more, somehow translates to an excellent experience. In fact, to quote its president and chief executive officer, Frank Del Rio, the "Seven Seas Explorer is not only the world’s most luxurious ship-she sets a new benchmark for luxury vacations and lays the foundation from which Regent Seven Seas Cruises will continue to build." The reality, however, is that luxury is measured by the individual guests, and if you are going to make the bold statement that Mr. Del Rio did you simply cannot miss the mark on anything offered. Unfortunately, the Explorer fell well short of the lofty expectations placed upon her.
The shower did not work in our suite for the first 24 hours – always a nice treat when you have been traveling and cannot shower.
The safe was not operational.
No laundry bags or hair dryer located in our suite.
Our beds were not connected -- even though Regent was notified by our travel agent that we were celebrating our Honeymoon, no one bothered to check to see if the beds were in fact connected. My husband is 6’3” tall and 210 pounds; on our first morning waking up he had the pleasure of actually being stuck between the two beds almost on the floor.
The balcony door rattled non-stop. We had to jam a towel in the groves to prevent the noise.
The balcony was lovely & spacious.
Our cabin was located inside the entrance to the gym on deck 6. It is not accurately depicted in the online deck plan for the ship.
There was no working WiFi in our deluxe veranda suite.
Wonderful enchanting city!
Loved every minute! Pleasantly surprised.
Forced to stay on the ship.
Exquisite & breathtaking. Cannot wait to go back.
Complete dump. Did not feel safe walking around. Not sure why regent made this a destination.
Once you escape the crowds the beaches and taverns are idyllic.
Always a delight. Great shopping, wonderful people and lots to see.
One of the best restaurants in all of Italy, Il Buco. We go to Sorrento to dine.
Crowded and Hot. Go visit Amalfi's gem in the off season.