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Diamond Princess Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
986 Reviews

Less than Stellar Experience

Diamond Princess Cruise Review by SiliconCruiser

2 people found this helpful
Trip Details
  • Sail Date: Oct 2016
  • Destination: Asia
  • Cabin Type: Interior

Embarkation went smoothly in Singapore and was unremarkable. I was just surprised that we were required to surrender our passports.

The accommodations on the ship were fine, and I believe we were fortunate to have selected a cabin that was incredibly spacious. The stateroom appears as if it may have been a mini-suite at one point but was converted to wheelchair accessible stateroom. This particular stateroom was much larger than wheelchair accessible staterooms that we have previously encountered on Princess ships.

Evening entertainment was somewhat lackluster at the beginning of the cruise but it appears that they took on another cast later in the cruise that put on productions that were quite impressive, taking into account that there was no additional charge for the shows.

Dining tended to lack variety on this particular sailing. The menu tended to be pretty repetitive with only slight variations, It seemed almost as if they were just finding variations in preparations for the same ingredients. I remember one cycle where I must have had some variation of beef tenderloin for 4 days straight. Most disappointing was dining at Sabatini's one night only to find the same menu items that we had previously been served in the main dining rooms, albeit with excessively generous portion sizes. It was also odd to discover that the dining rooms on this cruise only had English menus, whereas an Alaskan Princess cruise that were on earlier had menus in several languages. Also noticed that many of the Asian-immigrant passengers (most were American citizens) were eating in the buffet every night, reasons mentioned was the lack of variety in the selection as one factor, the other being the lack of a Mandarin menu made it difficult to comprehend with their limited English.

Customer service agents were the big disappointment on this cruise. Many of the just plain gave erroneous information that proved to be misleading to passengers. When asked questions, there was often a surly response.

The excursions were somewhat mixed in quality, and like on our Alaskan cruise, the same tours could be procured on shore at lowered prices (often with the same guides on the same vehicles.) The exception was the port of Phu My for the Saigon stop. The port is closed to cabs with limited access to independent tour operators, and transportation out of that port is closely monitored and restricted by a single tour operator, so there really isn't much choice. A word of caution to those booking tours online with "English-speaking" tour guides, these operators may not actually speak or converse in English, but they might know a few words of English.

SiliconCruiser's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review

Cabin IE E310

Room was a wheelchair accessible room. It was huge and appears to have been a mini-suite that may have been reallocated for use as an ADA stateroom. It should be noted that this is an interior stateroom. More than happy with the spacious room; it was much larger than the hotel rooms that we had in Singapore and Japan.

Port & Shore Excursion Reviews

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