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Diamond Princess Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
986 Reviews

Disconnected Senior Staff; Below Standard Meals

Diamond Princess Cruise Review by Rob H

6 people found this helpful
Trip Details
  • Sail Date: Oct 2016
  • Destination: Asia
  • Cabin Type: Premium Suite with Balcony

Key issues with this cruise when comparing with previous experience on Princess .

• Senior Staff including Captain appear completely detached from passengers and do not appear not to be in touch with the front line.

• Food waist left around deck (no supervision.)

• Entertainment on this cruise was poor Senior Cruise director and imported entertainers in general disconnected and unable to engage passengers.

• Meals in dining rooms sent back due to poor quality no supervision or observation from senior Kitchen management. Wait staff were excellent but no support from back office.

• Fine dining experience in Steak House lacked any atmosphere not worth extra cost

• Asian cruise you would expect Asian influence in dining nonexistent or very poor quality

• Take extra care regarding the price you pay.

• Shore excursions were excellent but once again when issues arose as they will senior leadership absent from front line.

Rob H's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Premium Suite with Balcony
Cabin S5 A425

Good Cabin and good service from Cabin Staff.

Port & Shore Excursion Reviews

City Tour

no comment

View All 4 City Tour Reviews
City Tour

cancelled due to poor weather limited time in port poorly manged by ship crew

View All 104 City Tour Reviews
Ayuddhaya Walking Tour

unlucky to have poor guide but great location

View All 14 Ayuddhaya Walking Tour Reviews
Hong Kong

cancelled due to poor weather back up alternatives poorly manged by Princess

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Rob H
1 Reviews Written
6 Helpful Votes
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