The food wasn't too good. We had a smell in our cabin that they couldn't get rid of. We tried to spray & the odor just came back. They cleaned the carpet & cleaned everything in the cabin. We started to leave the balcony door open just to keep the odor down. Pillow was flat as a pancake I had to get an extra pillow since the flat pillow was giving a neck ache. We couldn't use our toilet for a day due to the some type of problem in the spa.. We stood outside for 1 1/2 hours to check in & we left at 6 PM which was 2 hours late. We couldn't enjoy the sail away due to late departing. They could not get my husband's breakfast correct 5 of the 7 days. We enjoyed some of the entertainment and also the gym. The ship is beautiful. I have booked for next year on another cruise line.