Food was cold, Dining room waiter was grossly sweating and dripping off his forehead, dropping things on a guest at our table, was not a happy person. The Matrade wasn't even friendly! The bartenders were not in a hurry to wait on you at all. The food in the Windjammer was always cold, hardly any fruit selection. Actually the food in the main dining room wasn't all that hot either. I was surprised to find out that they do not have a drink of the day anymore. There are no Ice or Fruit carvings anymore. No more midnight buffets. The elegance was also missing. Smaller ships are more elegant than this one! I feel as though we paid a lot of money to be greatly disappointed! Too big of a ship, not personable. We will be traveling on the Jewel of the Seas in April 2017, I sure hope things are better on that ship or we will be finished cruising with Royal Caribbean.