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We chose this cruise because Royal was supposed to be better. IT'S NOT!!! Boarding was a nightmare. The bussed us off to a park and didn't return to take us back for hours. People were taking cabs back to the port thinking they were going to miss the boat. When we got back people were lined up for hours in the hot parking lot. The guest started fight with each other because some were cutting lines because no one knew what to do or where to go! The food on the boat was uneatable, the Scallops smelled so fishy we couldn't eat them and the selection on the menu was mostly cheap stuff like chicken or sold out, they would replace it with something even less expensive. The drinks were made with bottom shelf alcohol unless we ask for a better quality, the bar tenders only knew how to make a few drinks or were told to keep it simple. What they have advertised as the selection of bourbon they do not have on the boat even when we ask for it. Don't order the drink package!! Live entertainment by the pool was only around 2 hours a day. When all of the staff was apologizing to ALL of the guest it was obvious the boat was cutting corners to save money. I will not be booking on Royal again!!!

Nasty Food & No Entertainment

Navigator of the Seas Cruise Review by beemor2

Trip Details
  • Sail Date: November 2016
  • Destination: Caribbean
We chose this cruise because Royal was supposed to be better. IT'S NOT!!!

Boarding was a nightmare. The bussed us off to a park and didn't return to take us back for hours. People were taking cabs back to the port thinking they were going to miss the boat. When we got back people were lined up for hours in the hot parking lot. The guest started fight with each other because some were cutting lines because no one knew what to do or where to go! The food on the boat was uneatable, the Scallops smelled so fishy we couldn't eat them and the selection on the menu was mostly cheap stuff like chicken or sold out, they would replace it with something even less expensive. The drinks were made with bottom shelf alcohol unless we ask for a better quality, the bar tenders only knew how to make a few drinks or were told to keep it simple. What they have advertised as the selection of bourbon they do not have on the boat even when we ask for it. Don't order the drink package!! Live entertainment by the pool was only around 2 hours a day. When all of the staff was apologizing to ALL of the guest it was obvious the boat was cutting corners to save money. I will not be booking on Royal again!!!
beemor2’s Full Rating Summary
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Cabin Review

Cabin 1830
The cabin was good and clean but the toilet wouldn't flush for the first 2 days. The air conditioner didn't work unless the door was closed and locked, we ask our cabin cleaning person and he didn't know ether. We discovered how to fix it by ourselves after two hot nights.
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