We picked this cruise because we liked the itinerary. This was our fourth cruise and it did not come up to the standard of the other cruises. The dress code is almost non-existent. I went into the indoor restaurant (Horizon) and although casual dress is accepted in there - no dress code is applied at all and a man of vast tattooed proportions and sweaty armpits wearing a vest plonked himself next to me. Minimum dress code should be applied in the self-service restaurant. Bare bodies and vest-tops are not acceptable when eating inside. The dress standard in the other restaurants is lax.
The Britannia should be re-named The Benidorm - if you want to attract riff-raff you're going the right way about it.
Entertainment was very Butlin's Holiday Camp - a lot of shouting "Are you enjoying yourselves" and inviting the audience to shriek back. Tasteless and totally lacking in class.
Quite a nice cabin and balcony - excellent attendant - very helpful at all times. Shower floor cracked.
Our cabin was quite nice and our cabin attendant was excellent. Most of the staff, however, seemed to have a low morale and service was slow in the restaurant. Food was OK (ish)