Celebrity Constellation Cruise Review by teamflames
- Sail Date: November 2016
- Destination: Middle East
- Cabin Type: Ocean View 6
The main thing that did not change was the service, it would be understandable after so many sea days for the wait and bar staff to be exhausted but their service levels never wavered. So impressive.
Embarkation was quick and we quickly settled by the pool and had a great day waiting for the late departure.
The ship is definitely older than the 2 others ships we have taken (Equinox and HAL Koningsdam) but it is still in reasonably good shape. The outside windows were very dirty on both cruises but all other areas were clean. We feel that there is much more space on this ship relative to the others we have sailed except in the MDR which feels incredibly packed.
We had an OV cabin (3017), this was our first non verandah cabin. I prefer having a verandah but did not miss it as much as I though we would, we were rarely in our cabin.
The strange thing was we only had a single doona placed sideways in the cover which we didn't notice until we went to bed very late on first night. We told the attendant the next day and he said" I noticed that but wasn't sure why" ... why not just replace it????This cabin did feel more worn than our previous one on deck 7 and the exhaust fan in the bathroom did not work and the a/c did not seem as efficient. Our attendant also was not as good, regularly left pillows on the floor, dirty rags in the cabin and forgot to restock toiletries.
Overall it felt like you were treated worse on level 3 than 7. Noise was not a problem even though our door faced the lift well.
Dining - on this cruise we bought the 3 restaurant specialty dining package. There is no doubt the food is of a better quality than that served in the MDR. The prices for the restaurants are very high but there was no limit on how much you could order. Tuscan grill had great quality produce but we did not care for the sauces they felt sweet relative to real Italian cuisine. The layout of the restaurant makes it feel cramped compared to on Equinox. Service was good. Oceanliners - much better sauces. Loved the dining space, very nautical and very spacious. Service was friendly but not polished for what they are trying to portray. Good overall experience. Sushi 5 - on the package you could order as you like which made it very good value as normally a la carte pricing. We ate more than 3 times what would have been provided under the package price. Good food but lack of hot asian dishes. Restaurant was virtually empty.
MDR - the 2 tops are too close together and may as well be shared 4's. Can make it a little uncomfortable if you want a private evening. Eventually the maitre d fixed this and gave us a 4 seater just for the 2 of us - made it much more relaxing. Our sommelier was superb. Our waiters were busy but very good. As on the last cruise the food improved the longer the cruise went. Buffet - easy to find tables compared to other ships. Good range of food but quality is a bit basic.
Entertainment - superb. The productions shows were the same but the performance level had improved even more. All the guest entertainers were superb and very varied (most passengers and us included did not quite understand what the Chili Gold show was supposed to be - but the only disappointment). Plus they often did matinee performances. The lounge acts were also good. There was so much in the way of activities - dance classes; colouring classes; at least 3 lectures; more trivia than you could fit in etc. Our only wish is that the lectures had been more staggered as we are late risers on cruises. They really increased the amount of activities in accordance with the amount of sea days - there was no way you could be bored. I would like to see a few more complimentary gym classes though. Oh and there were several dance parties and silent disco as well ... we partied ourselves to a standstill.
Service - first class. Again easily the best we have experienced on a cruise ship. The bar staff in particular the waiters at the bars are first rate - serious kudos. Guest relations were friendlier than we normally find them and were quick to get back to us.
The only issue I have with the service was that our big issue from the last cruise was not addressed by head office before we departed for this cruise yet they acknowledged we were cruising again so I thought I might have heard from someone onboard given we had returned to the same ship and head office knew we were but no one addressed it or us ... strange.
The few ports there were were very good. Chania is very cute; Petra is outstanding; Muscat interesting except that it was a Friday and Abu Dhabi is ok. However there was ZERO information about these later ports, I know the ship hasn't sailed there before but surely the company has done some research on this???
Disembarkation was easy but we were the last off the ship.
In summary - this was a really fun and relaxing cruise with great activities and service. The cabin was average and some of the food could be better but at the price we paid we have to give it a 5 star rating.
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We did have some strange insect bites one morning but after thorough investigation by us (and supposedly by house keeping) could not find anything to explain it.
Towels and sheets were often very worn and thin. Only given a single doona for a queen bed on day one???!!!!!
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