- Too crowded and yet the popular sport activities that involve RC staff's supervision such as iFly, rock climb, bumper cars, roller skates, and trapeze are too short. So you'd end up waiting hours, because the parents need to sign the waiver and/or be with the kids.
- Low quality food even for formal restaurants: too much salt in entrees dishes and too much sugar in desserts. This is a common American food problem where there is very little seasoning, so they use salt and sugar as "seasoning".
- For drinks, RC now uses Nestle's chemical mixed drinks such as "lemonade" or "fruit punch" or "flavor enhanced water", provide real lemonade and real fruit punch.
- The boat transfer to Cocoa Beach was delayed by 3+ hours, because the RC staffs who coordinated did not do their job properly of getting the boats ready. They then hid their mistakes and insulted the guests further by making outrageous claim that the delay was due to "weather" even though it did not rain and no storm was nearby.
This delay ruined the beach's experience, because of the waiting and by that time too many people tried to cram on the beach at the same time and also made waiting for lunch lines a long time.
The daily activities flyer showed the shore excursion but when I tried to book it, it was cancelled but the RC staff did not know why.